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  • Disability management and organizational culture in Australia and Canada

    Author(s)
    Buys, Nicholas
    Wagner, Shannon
    Randall, Christine
    Harder, Henry
    Geisen, Thomas
    Yu, Ignatius
    Hassler, Benedikt
    Howe, Caroline
    Fraess-Phillips, Alex
    Griffith University Author(s)
    Buys, Nicholas J.
    Randall, Christine U.
    Howe, Caroline
    Year published
    2017
    Metadata
    Show full item record
    Abstract
    BACKGROUND: Organizational culture has received increasing attention in terms of its influence on workplace health and productivity, yet there has been little research on its relationship with employer-based disability programs. OBJECTIVE: This study explored the relationship between disability management and organizational culture in Australian and Canadian organizations. METHODS: Thematic analysis was conducted on data from semi-structured interviews with 16 employees, including injured workers, human resource managers and disability managers in two Australian and two Canadian large organizations. RESULTS: Seven themes ...
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    BACKGROUND: Organizational culture has received increasing attention in terms of its influence on workplace health and productivity, yet there has been little research on its relationship with employer-based disability programs. OBJECTIVE: This study explored the relationship between disability management and organizational culture in Australian and Canadian organizations. METHODS: Thematic analysis was conducted on data from semi-structured interviews with 16 employees, including injured workers, human resource managers and disability managers in two Australian and two Canadian large organizations. RESULTS: Seven themes were identified: 1. Consistency between espoused beliefs and artifacts in organization; 2. Genuineness of interest in well-being of injured worker; 3. Level of ongoing support of worker following injury; 4. Communication with injured workers; 5. Level of support from supervisors and co-workers; 6. Promptness in claims processing and covering medical costs and; 7. Focus on wellness and injury prevention. It was found that organizational culture may impact the delivery and perceived value of employer-based disability management programs. CONCLUSIONS: Given the potential relationship between organizational culture and disability management, employers should facilitate a positive workplace culture by ensuring consistency among underlying values, espoused values and actual treatment of employees, including injured workers.
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    Journal Title
    Work
    Volume
    57
    Issue
    3
    DOI
    https://doi.org/10.3233/WOR-172568
    Subject
    Mechanical engineering
    Health services and systems
    Public health
    Psychology
    Publication URI
    http://hdl.handle.net/10072/348917
    Collection
    • Journal articles

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