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dc.contributor.authorCoghlan, Alexandraen_US
dc.contributor.authorPearce, Philipen_US
dc.date.accessioned2017-04-24T13:35:17Z
dc.date.available2017-04-24T13:35:17Z
dc.date.issued2010en_US
dc.date.modified2011-02-14T09:13:21Z
dc.identifier.issn14673584en_US
dc.identifier.doi10.1057/thr.2009.18en_AU
dc.identifier.urihttp://hdl.handle.net/10072/36085
dc.description.abstractThis study seeks to heighten an appreciation of the multiple aspects of satisfaction by considering on-site travel experiences. Novel approaches to satisfaction are considered particularly appropriate in less structured and dynamic tourism settings where expectations are poorly defined and the expectancy disconfirmation paradigm is thus less applicable. Accordingly, this study examines the links between travel motivations, activities, emotions and satisfaction levels in tourists, using examples from a select number of tourists on dynamic volunteer tourism expeditions. Data were collected using diaries and analysed at individual and group levels, providing general experiential patterns and illustrating a linked approach to exploring tourists|[rsquo]| experiences, emotions and satisfaction. The results highlight that emotional variability occurs across time with distinct phases of positivity, annoyance and receptivity. This variability appeared to be linked to daily activities and personal characteristics. Furthermore, satisfaction levels did not always follow the patterns of emotional variability, which were in turn weakly related to expectations and motivations that were recorded at the start of the trip. Learning how to identify this variability may improve the monitoring and the management of the tourism experience and maximise tourists|[rsquo]| well being.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.format.extent382997 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherPalgrave Macmillanen_US
dc.publisher.placeUnited Kingdomen_US
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom42en_US
dc.relation.ispartofpageto58en_US
dc.relation.ispartofissue1en_US
dc.relation.ispartofjournalTourism and Hospitality Researchen_US
dc.relation.ispartofvolume10en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchTourist Behaviour and Visitor Experienceen_US
dc.subject.fieldofresearchcode150606en_US
dc.titleTracking Affective Components of Satisfactionen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.rights.copyrightCopyright 2010 Palgrave Macmillan. This is a post-peer-review, pre-copyedit version of an article published in Tourism and Hospitality Research. The definitive publisher-authenticated version Tourism and Hospitality Research, 10, 42–58 (1 January 2010) is available online at: http://dx.doi.org/10.1057/thr.2009.18en_AU
gro.date.issued2010
gro.hasfulltextFull Text


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