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dc.contributor.advisorJordan, Peter
dc.contributor.authorWesterlaken, Kristie Mae
dc.date.accessioned2018-01-23T02:23:58Z
dc.date.available2018-01-23T02:23:58Z
dc.date.issued2013
dc.identifier.doi10.25904/1912/2789
dc.identifier.urihttp://hdl.handle.net/10072/365913
dc.description.abstractA sense of entitlement is defined as an expectation of special or preferential treatment and is considered a trait for some individuals (Campbell, Bonacci, Shelton, Exline, & Bushman, 2004). The construct of entitlement is currently garnering attention amongst researchers in disciplines such as psychology, marketing, academia, and management. Arguably, the reasons for the increasing attention on this construct are widespread perceptions, albeit largely anecdotal, that a sense of entitlement is escalating in individuals across Western society. Prior research has also found numerous negative characteristics and outcomes to be positively associated with entitlement, including aggression, hostility anti-sociality, and conflict. To date, there is very limited research on entitlement in the workplace (Fisk, 2010; Harvey & Harris, 2010; Harvey & Martinko, 2009; Hochwarter, Summers, Thompson, Perrewé, & Ferris, 2010). Despite some discipline-based definitions in law, marketing, and academia, entitlement has yet to be clearly and consistently conceptualised in management literature, which may provide some explanation for the lack of existing research. Understanding entitlement at work is important given the links to counterproductive attitudes and behaviours. Counterproductive work attitudes and behaviours are phenomena that cost organisations much in both human capital and financial losses.
dc.languageEnglish
dc.publisherGriffith University
dc.publisher.placeBrisbane
dc.rights.copyrightThe author owns the copyright in this thesis, unless stated otherwise.
dc.subject.keywordsEntitlement at work
dc.subject.keywordsOrganizational justice
dc.subject.keywordsOrganizational behavior
dc.subject.keywordsRetaliation in the workplace
dc.titleScreaming "Me,me,me": entitled employees and retaliation in the workplace
dc.typeGriffith thesis
gro.facultyGriffith Business School
gro.rights.copyrightThe author owns the copyright in this thesis, unless stated otherwise.
gro.hasfulltextFull Text
dc.contributor.otheradvisorRamsay, Sheryl
dc.rights.accessRightsPublic
gro.identifier.gurtIDgu1376023892319
gro.source.ADTshelfnoADT0
gro.source.GURTshelfnoGURT
gro.thesis.degreelevelThesis (PhD Doctorate)
gro.thesis.degreeprogramDoctor of Philosophy (PhD)
gro.departmentGriffith Business School
gro.griffith.authorWesterlaken, Kristie M.


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