• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Theses
    • Theses - Higher Degree by Research
    • View Item
    • Home
    • Griffith Theses
    • Theses - Higher Degree by Research
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • The Relationship Between the Implementation of Safety Management Systems and Attitudes Towards Unsafe Acts in Aviation

    Thumbnail
    View/Open
    Remawi_2011_02Thesis.pdf (6.336Mb)
    Author(s)
    Remawi, Haytham
    Primary Supervisor
    Bates, Paul
    Other Supervisors
    Dix, Ian
    Year published
    2011
    Metadata
    Show full item record
    Abstract
    Airports represent highly complex organisations, incorporating such interdependent operations as airlines, ground transport, flight services, ground services, refuelling, maintenance, customer services, catering, administration and security. Airports, and especially International Airports, must ensure that their operations are conducted in a safe manner, as the consequence of any error or failure during operations has the potential for catastrophic outcomes. The international governing body for air transportation, ICAO, requires that Airports must implement a Safety Management System as a means of ensuring safe operations ...
    View more >
    Airports represent highly complex organisations, incorporating such interdependent operations as airlines, ground transport, flight services, ground services, refuelling, maintenance, customer services, catering, administration and security. Airports, and especially International Airports, must ensure that their operations are conducted in a safe manner, as the consequence of any error or failure during operations has the potential for catastrophic outcomes. The international governing body for air transportation, ICAO, requires that Airports must implement a Safety Management System as a means of ensuring safe operations and eliminating or reducing the likelihood of low frequency/high consequence incidents. Research into how complex organisations achieve consistently safe outcomes (Reason, 1997) has shown that one factor which influences safe operations is the attitude of employees toward unsafe acts. These attitudes have been found to influence the behaviour of employees and hence the likelihood of unsafe acts. However, what is not clear is the extent to which Safety Management Systems per se influence the safety attitudes of employees. This thesis sought to determine the extent to which the implementation of a Safety Management System (SMS) influenced the attitudes of airport employees toward unsafe acts. The hypothesis tested was that the implementation of an SMS into an airport would result in an improvement in attitudes toward safety. A Safety Culture survey was utilised to measure these attitudes. Two International Airports were chosen to measure the extent to which the introduction of an SMS at one Airport would influence the safety attitude and culture of those employees. A Safety Culture Survey was used as the pre-test and post-test measure over a 12-month period to determine the extent of influence of the introduction of the SMS at Sharjah Airport. The average score reported by participants at Sharjah Airport increased significantly from pre-test measure to post-test measure in relation to communication, safety rules, supportive environment, personal risk appreciation, work environment, and involvement. At the same time, the average score for personal priorities decreased significantly from Phase 1 to 2. Results indicate that participants at Sharjah Airport recorded a significant positive shift in attitude to the safety factors covered in the safety culture survey, whilst at the same time responses from the second Airport showed no such shift in attitude.
    View less >
    Thesis Type
    Thesis (PhD Doctorate)
    Degree Program
    Doctor of Philosophy (PhD)
    School
    School of Science
    DOI
    https://doi.org/10.25904/1912/3543
    Copyright Statement
    The author owns the copyright in this thesis, unless stated otherwise.
    Item Access Status
    Public
    Subject
    Airport safety
    Safety Management System
    Safety culture survey
    Sharjah Airport United Arab Emirates
    Publication URI
    http://hdl.handle.net/10072/367200
    Collection
    • Theses - Higher Degree by Research

    Footer

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E
    • TEQSA: PRV12076

    Tagline

    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander