• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Theses
    • Theses - Higher Degree by Research
    • View Item
    • Home
    • Griffith Theses
    • Theses - Higher Degree by Research
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • Information Systems and User performance: An Empirical Study of the Impact of Enterprise Resource Planning (ERP) Systems on User Performance in Higher Education

    Thumbnail
    View/Open
    Abugabah_2010_02Thesis.pdf (29.27Mb)
    Author
    Abugabah, Ahed Jabor
    Primary Supervisor
    Louis Sanzogni
    Other Supervisors
    Arthur Poropat
    Year published
    2010
    Metadata
    Show full item record
    Abstract
    The growth of information systems coupled with the needs for innovation and sustainability have increased the need and pace for high quality and efficient performance in organizations. Indeed, information systems have been sought after and recognized by modern organizations since they offer a remarkable potential for improving performance. Enterprise Resource Planning (ERP) systems have been one of the most significant systems of recent times and play a large supporting role in most of the major industries including airlines, telecommunications, transport, education, government, etc. They are implemented with the belief that ...
    View more >
    The growth of information systems coupled with the needs for innovation and sustainability have increased the need and pace for high quality and efficient performance in organizations. Indeed, information systems have been sought after and recognized by modern organizations since they offer a remarkable potential for improving performance. Enterprise Resource Planning (ERP) systems have been one of the most significant systems of recent times and play a large supporting role in most of the major industries including airlines, telecommunications, transport, education, government, etc. They are implemented with the belief that they will lead to bettter performance by facilitating organizational operations and supporting various organizational goals to achieve increased efficiency and effectiveness. ERP systems certainly help (in principle) to address the problem of fragmentations of information or "islands of information" in business organizations. However, debate still exists regarding the various contribution of ERP systems to performance, especially at the user level, where the core values of information systems are represented, because users utilize the systems and assess the actual benefits and impacts of these systems.
    View less >
    Thesis Type
    Thesis (PhD Doctorate)
    Degree Program
    Doctor of Philosophy (PhD)
    School
    Griffith Business School
    Item Access Status
    Public
    Note
    This thesis has been scanned. Pages 437-438 have not been included as they contain copyright material.
    Subject
    Enterprise Resource Planning
    Information systems
    Organizational communication
    Publication URI
    http://hdl.handle.net/10072/367956
    Collection
    • Theses - Higher Degree by Research

    Footer

    Social media

    • Facebook
    • Twitter
    • YouTube
    • Instagram
    • Linkedin
    First peoples of Australia
    • Aboriginal
    • Torres Strait Islander

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E

    Tagline

    • Gold Coast
    • Logan
    • Brisbane
    • Australia