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  • Fit for Purpose: Graduate Attributes Needed in the Chinese Hotel Industry

    Author(s)
    Sonnenschein, Katrine
    Barker, Michelle
    Hibbins, Ray
    Griffith University Author(s)
    Barker, Michelle C.
    Year published
    2017
    Metadata
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    Abstract
    China is the main source of international students in Australia. This qualitative study examines the perceptions of two stakeholder groups (Chinese international students and managers from the Chinese hotel industry) on attributes developed in Australian tourism and hospitality degrees and their relevance for the Chinese hotel industry. Evidence from 19 semi-structured interviews with Chinese international students and 12 managers in the Chinese hotel industry are presented. The findings demonstrated that Chinese international students mentioned communication skills most frequently, whereas managers found passion for the ...
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    China is the main source of international students in Australia. This qualitative study examines the perceptions of two stakeholder groups (Chinese international students and managers from the Chinese hotel industry) on attributes developed in Australian tourism and hospitality degrees and their relevance for the Chinese hotel industry. Evidence from 19 semi-structured interviews with Chinese international students and 12 managers in the Chinese hotel industry are presented. The findings demonstrated that Chinese international students mentioned communication skills most frequently, whereas managers found passion for the industry particularly important. Furthermore, both groups placed importance on English language, teamwork and management of services and operations.
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    Journal Title
    Journal of China Tourism Research
    Volume
    13
    Issue
    3
    DOI
    https://doi.org/10.1080/19388160.2017.1394953
    Subject
    Tourism
    Tourism not elsewhere classified
    Publication URI
    http://hdl.handle.net/10072/370494
    Collection
    • Journal articles

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