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  • Predicting design induced pilot error using HET (human error template) – A new formal human error identification method for flight decks

    Author(s)
    Stanton, NA
    Harris, D
    Salmon, PM
    Demagalski, JM
    Marshall, A
    Young, MS
    Dekker, SWA
    Waldman, T
    Griffith University Author(s)
    Dekker, Sidney
    Year published
    2006
    Metadata
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    Abstract
    Human factors certification criteria are being developed for large civil aircraft with the objective of reducing the incidence of design-induced error on the flight deck. Many formal error identification techniques currently exist which have been developed in non-aviation contexts but none have been validated for use to this end. This paper describes a new human error identification technique (HET - human error template) designed specifically as a diagnostic tool for the identification of design-induced error on the flight deck. HET is benchmarked against three existing techniques (SHERPA - systematic human error reduction ...
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    Human factors certification criteria are being developed for large civil aircraft with the objective of reducing the incidence of design-induced error on the flight deck. Many formal error identification techniques currently exist which have been developed in non-aviation contexts but none have been validated for use to this end. This paper describes a new human error identification technique (HET - human error template) designed specifically as a diagnostic tool for the identification of design-induced error on the flight deck. HET is benchmarked against three existing techniques (SHERPA - systematic human error reduction and prediction approach; human error HAZOP - hazard and operability study; and HEIST - human error In systems tool). HET outperforms all three existing techniques in a validation study comparing predicted errors to actual errors reported during an approach and landing task in a modern, highly automated commercial aircraft. It is concluded that HET should provide a useful tool as a adjunct to the proposed human factors certification process.
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    Journal Title
    The Aeronautical Journal
    Volume
    110
    Issue
    1104
    Publisher URI
    http://www.raes.org.uk/pdfs/3026.pdf
    Subject
    Engineering
    Commerce, management, tourism and services
    Decision making
    Publication URI
    http://hdl.handle.net/10072/37249
    Collection
    • Journal articles

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