Work-place bullying: A group processes framework
Work-place bullying is primarily conceptualized in the literature from an individual or interpersonal perspective with a focus on the victim. The impact of the broader organizational context on bullying has also been considered to a lesser extent. Only a small amount of research exists, however, regarding the group-level processes that impact on the incidence and maintenance of bullying behaviour. We adopt a group level perspective to theoretically discuss and explain the processes involved in the occurrence and maintenance of work-place bullying behaviours. Using Social Identity Theory (Tajfel & Turner, 1986) and Social Rules Theory (Argyle, Henderson, & Furnham, 1985), two conceptual frameworks are presented that consider work-place bullying at the intra-group and inter-group levels. Several propositions are put forward regarding the likelihood of bullying in work groups. Suggested directions for empirical research are addressed and practical implications are also discussed.
Journal of Occupational and Organizational Psychology
Industrial and Organisational Psychology