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dc.contributor.authorLe, Trucen_US
dc.contributor.authorArcodia, Charlesen_US
dc.date.accessioned2019-05-29T12:43:22Z
dc.date.available2019-05-29T12:43:22Z
dc.date.issued2018en_US
dc.identifier.issn0278-4319en_US
dc.identifier.doi10.1016/j.ijhm.2017.09.016en_US
dc.identifier.urihttp://hdl.handle.net/10072/373357
dc.description.abstractCruising is becoming a more popular form of tourism, leading to the increasingly sophisticated demand and expectations of cruise passengers and the growing number of young cruise passengers. Therefore, it is essential that cruise operators develop a thorough understanding of their customers and determinants influencing the decision-making process. Risk perception plays a key role in affecting purchase intention and retention, and shaping consumer experiences and satisfaction. This paper synthesises the existing knowledge on the role of risk perception in cruising, explores theories underpinning risk perception and its measurements, and identifies key factors influencing risk perception. The paper offers a comprehensive conceptual framework for risk perception on cruise ships, and identifies knowledge gaps that have not yet been explored in the extant cruising literature. This paper contributes to the advancement of risk knowledge in cruise ship behaviour, and allows cruise operators to better understand customer behaviour, especially the youth.en_US
dc.description.peerreviewedYesen_US
dc.languageEnglishen_US
dc.publisherElsevieren_US
dc.publisher.placeUnited Kingdomen_US
dc.relation.ispartofpagefrom102en_US
dc.relation.ispartofpageto112en_US
dc.relation.ispartofjournalInternational Journal of Hospitality Managementen_US
dc.relation.ispartofvolume69en_US
dc.subject.fieldofresearchTourist Behaviour and Visitor Experienceen_US
dc.subject.fieldofresearchCommercial Servicesen_US
dc.subject.fieldofresearchTourismen_US
dc.subject.fieldofresearchcode150606en_US
dc.subject.fieldofresearchcode1504en_US
dc.subject.fieldofresearchcode1506en_US
dc.titleRisk perceptions on cruise ships among young people: Concepts, approaches and directionsen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Articlesen_US
dc.type.codeC - Journal Articlesen_US
dcterms.licensehttp://creativecommons.org/licenses/by-nc-nd/4.0/en_US
dc.description.versionPost-printen_US
gro.facultyGriffith Business School, Department of Tourism, Sport and Hotel Managementen_US
gro.rights.copyright© 2018 Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Licence (http://creativecommons.org/licenses/by-nc-nd/4.0/) which permits unrestricted, non-commercial use, distribution and reproduction in any medium, providing that the work is properly cited.en_US
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