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dc.contributor.authorLe, Truc H
dc.contributor.authorArcodia, Charles
dc.date.accessioned2019-05-29T12:43:22Z
dc.date.available2019-05-29T12:43:22Z
dc.date.issued2018
dc.identifier.issn0278-4319
dc.identifier.doi10.1016/j.ijhm.2017.09.016
dc.identifier.urihttp://hdl.handle.net/10072/373357
dc.description.abstractCruising is becoming a more popular form of tourism, leading to the increasingly sophisticated demand and expectations of cruise passengers and the growing number of young cruise passengers. Therefore, it is essential that cruise operators develop a thorough understanding of their customers and determinants influencing the decision-making process. Risk perception plays a key role in affecting purchase intention and retention, and shaping consumer experiences and satisfaction. This paper synthesises the existing knowledge on the role of risk perception in cruising, explores theories underpinning risk perception and its measurements, and identifies key factors influencing risk perception. The paper offers a comprehensive conceptual framework for risk perception on cruise ships, and identifies knowledge gaps that have not yet been explored in the extant cruising literature. This paper contributes to the advancement of risk knowledge in cruise ship behaviour, and allows cruise operators to better understand customer behaviour, especially the youth.
dc.description.peerreviewedYes
dc.languageEnglish
dc.publisherElsevier
dc.publisher.placeUnited Kingdom
dc.relation.ispartofpagefrom102
dc.relation.ispartofpageto112
dc.relation.ispartofjournalInternational Journal of Hospitality Management
dc.relation.ispartofvolume69
dc.subject.fieldofresearchTourist Behaviour and Visitor Experience
dc.subject.fieldofresearchCommercial Services
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchMarketing
dc.subject.fieldofresearchcode150606
dc.subject.fieldofresearchcode1504
dc.subject.fieldofresearchcode1506
dc.subject.fieldofresearchcode1505
dc.titleRisk perceptions on cruise ships among young people: Concepts, approaches and directions
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
dcterms.licensehttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.description.versionPost-print
gro.facultyGriffith Business School, Department of Tourism, Sport and Hotel Management
gro.rights.copyright© 2018 Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Licence (http://creativecommons.org/licenses/by-nc-nd/4.0/) which permits unrestricted, non-commercial use, distribution and reproduction in any medium, providing that the work is properly cited.
gro.hasfulltextFull Text
gro.griffith.authorArcodia, Charles
gro.griffith.authorLe, Truc H.


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