'We don't even have Wi-Fi': a descriptive study exploring current use and availability of communication technologies in residential aged care

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Accepted Manuscript (AM)
Author(s)
Moyle, Wendy
Jones, Cindy
Murfield, Jenny
Dwan, Toni
Ownsworth, Tamara
Year published
2018
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Background: There has been significant growth in communication technologies. However, it is unknown to what extent RACFs accommodate such technologies.
Aim: To explore the use and availability of communication technologies for use by residents within RACFs in Queensland, Australia.
Methods: A descriptive, structured telephone survey. Every 10th alphabetically listed facility from a total sample of n = 462 were telephoned and staff were invited to complete the survey.
Results: Forty-one out of a total of 93 RACFs completed the survey. The telephone was by far the primary form of communication used by residents to communicate ...
View more >Background: There has been significant growth in communication technologies. However, it is unknown to what extent RACFs accommodate such technologies. Aim: To explore the use and availability of communication technologies for use by residents within RACFs in Queensland, Australia. Methods: A descriptive, structured telephone survey. Every 10th alphabetically listed facility from a total sample of n = 462 were telephoned and staff were invited to complete the survey. Results: Forty-one out of a total of 93 RACFs completed the survey. The telephone was by far the primary form of communication used by residents to communicate with family and friends (n = 40; 97.6%). Conversely, the use of web-connection communication software (Skype or similar) was uncommon. Conclusion: The use and availability of communication technologies is limited within RACFs, highlighting a significant lag in the uptake within the sector.
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View more >Background: There has been significant growth in communication technologies. However, it is unknown to what extent RACFs accommodate such technologies. Aim: To explore the use and availability of communication technologies for use by residents within RACFs in Queensland, Australia. Methods: A descriptive, structured telephone survey. Every 10th alphabetically listed facility from a total sample of n = 462 were telephoned and staff were invited to complete the survey. Results: Forty-one out of a total of 93 RACFs completed the survey. The telephone was by far the primary form of communication used by residents to communicate with family and friends (n = 40; 97.6%). Conversely, the use of web-connection communication software (Skype or similar) was uncommon. Conclusion: The use and availability of communication technologies is limited within RACFs, highlighting a significant lag in the uptake within the sector.
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Journal Title
Contemporary Nurse
Copyright Statement
© 2017 Taylor & Francis (Routledge). This is an Accepted Manuscript of an article published by Taylor & Francis inContemporary Nurse on 05 Dec 2017, available online: https://doi.org/10.1080/10376178.2017.1411203
Note
This publication has been entered into Griffith Research Online as an Advanced Online Version.
Subject
Nursing
Aged care nursing
Curriculum and pedagogy
Midwifery