• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Research Online
    • Journal articles
    • View Item
    • Home
    • Griffith Research Online
    • Journal articles
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • Efficiency of the Malaysian Hotel Industry: A Distance Function Approach

    Thumbnail
    View/Open
    SalehPUB4892.pdf (2.527Mb)
    Author(s)
    Saleh, AS
    Assaf, AG
    Nghiem, HS
    Griffith University Author(s)
    Nghiem, Son H.
    Year published
    2012
    Metadata
    Show full item record
    Abstract
    This article introduces the distance function approach with both the DEA bootstrap and Sf methods to examine the efficiency of the hotel industry in malaysia. The DEA results reveal that, on average, the malaysian hotels under investigation are 66% efficient compared with the best practices in the industry. It is also shown that large hotels are relatively more efficient than small hotels. After taking into account the differences in size and operational practices (proxies by the availability of a food and beverage operation), the average efficiency of malaysian hotels rose to 83%. It seems also that the inclusion of a food ...
    View more >
    This article introduces the distance function approach with both the DEA bootstrap and Sf methods to examine the efficiency of the hotel industry in malaysia. The DEA results reveal that, on average, the malaysian hotels under investigation are 66% efficient compared with the best practices in the industry. It is also shown that large hotels are relatively more efficient than small hotels. After taking into account the differences in size and operational practices (proxies by the availability of a food and beverage operation), the average efficiency of malaysian hotels rose to 83%. It seems also that the inclusion of a food and beverage operation is a source of inefficiency, especially for small hotels.
    View less >
    Journal Title
    Tourism Analysis
    Volume
    17
    Issue
    6
    DOI
    https://doi.org/10.3727/108354212X13531051127186
    Copyright Statement
    © 2012 Cognizant Communication Corporation. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
    Subject
    Tourism Economics
    Commercial Services
    Marketing
    Tourism
    Publication URI
    http://hdl.handle.net/10072/373454
    Collection
    • Journal articles

    Footer

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E

    Tagline

    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander