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dc.contributor.authorBrownie, Sharon
dc.contributor.authorRossiter, Rachel
dc.contributor.authorHamad, Abeer
dc.contributor.authorAqtash, Salah-Addin
dc.date.accessioned2018-07-02T23:58:24Z
dc.date.available2018-07-02T23:58:24Z
dc.date.issued2017
dc.identifier.issn1927-6990
dc.identifier.doi10.5430/jha.v6n6p42
dc.identifier.urihttp://hdl.handle.net/10072/377972
dc.description.abstractBackground: Reliable health user information is needed to effectively organize nursing services and deliver quality patientcentered care. Nurse leaders of Al Gharbia Health Services (AGHS) noted that although budget data and general workforce information were readily available, detailed information about patient experiences, views, and expectations was lacking. Objective: This study aimed to obtain preliminary data regarding health and nursing service expectations of Emirati nationals in the remote western region of Abu Dhabi, United Arab Emirates (UAE). Methods: This study used qualitative descriptive methodology. Semi-structured interviews were conducted with a sample of Emirati families who had recently accessed AGHS. Interviews focused on service user understanding and expectations of the role of nurses, nursing services, and the health service overall. Results: Emirati nationals’ views and expectations regarding nurses’ role and function in the healthcare team were highlighted. Participants’ expectations and the attributes they valued were distributed across two distinct areas: clinical competence and the “softer” skills of compassion, caring, and respect. Conclusions: These findings facilitate understanding of the expectations of Emirati health service users. Importantly, the results counter regional perceptions of nursing under-valued as a servant role across the UAE and broader Gulf Cooperation Council region. The findings may inform a range of activities including: a large-scale survey regarding the views and expectations of Emirati health service users; pre-service nursing education and nursing in service development; and the recruitment of Emirati nationals to the nursing profession. Further investigation regarding perceptions and valuing of nursing within the Emirati community is warranted.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherSciedu Press
dc.relation.ispartofpagefrom42
dc.relation.ispartofpageto50
dc.relation.ispartofissue6
dc.relation.ispartofjournalJournal of Hospital Administration
dc.relation.ispartofvolume6
dc.subject.fieldofresearchPublic Health and Health Services not elsewhere classified
dc.subject.fieldofresearchPublic Health and Health Services
dc.subject.fieldofresearchPolicy and Administration
dc.subject.fieldofresearchcode111799
dc.subject.fieldofresearchcode1117
dc.subject.fieldofresearchcode1605
dc.titleThe role and value of nurses in care provision: Views and expectations of Emirati Nationals in the western region of Abu Dhabi, United Arab Emirates
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
dcterms.licensehttp://creativecommons.org/licenses/by/3.0/
dc.description.versionVersion of Record (VoR)
gro.facultyGriffith Health, School of Nursing and Midwifery
gro.rights.copyright© The Author(s) 2017. This is an Open Access article distributed under the terms of the Creative Commons Attribution 3.0 Unported (CC BY 3.0) License (http://creativecommons.org/licenses/by/3.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
gro.hasfulltextFull Text
gro.griffith.authorBrownie, Sharon M.
gro.griffith.authorAqtash, Salah-Addin


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