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  • The psychological contracts of Australian hospital volunteer workers

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    68112_1.pdf (160.1Kb)
    Author(s)
    O'Donohue, Wayne
    Nelson, Lindsay
    Griffith University Author(s)
    O'Donohue, Wayne A.
    Year published
    2009
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    Abstract
    In the Australian context, there is a gap in the amount of published research into the psychological contract generally, and particularly in regard to voluntary workers. This paper presents and discusses survey data on the psychological contracts, motivation, values, and job satisfaction of volunteers in a sample of five hospitals in Australia. In doing so, it shows that the sample volunteers perceive their psychological contracts to include economic, socio-emotional and ideology-related contributions. For many of the volunteers, the primary focus for these contributions is not on narrow self-interest or joint ...
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    In the Australian context, there is a gap in the amount of published research into the psychological contract generally, and particularly in regard to voluntary workers. This paper presents and discusses survey data on the psychological contracts, motivation, values, and job satisfaction of volunteers in a sample of five hospitals in Australia. In doing so, it shows that the sample volunteers perceive their psychological contracts to include economic, socio-emotional and ideology-related contributions. For many of the volunteers, the primary focus for these contributions is not on narrow self-interest or joint volunteer-organisation interests, but rather on broader interests that transcend the organisation's boundaries. The study supports the relevance of the psychological contract for conceptualising and understanding the volunteer-organisation relationship. In particular, it illustrates the potential that the concept of an ideology-related psychological contract offers for better explaining the dynamics of that relationship. The study highlights that perceptions held by the sample volunteers of less than supportive management practices, relating to recognition of volunteer efforts, work design and organisation, have the potential for psychological contract breach and a consequent negative impact on volunteer satisfaction.
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    Journal Title
    Australian Journal on Volunteering
    Volume
    14
    Issue
    9
    Publisher URI
    http://www.volunteeringaustralia.org
    Copyright Statement
    © 2009 Australian Journal on Volunteering. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published
    Subject
    Human Resources Management
    Commerce, Management, Tourism and Services
    Studies in Human Society
    Psychology and Cognitive Sciences
    Publication URI
    http://hdl.handle.net/10072/37906
    Collection
    • Journal articles

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