A Current-Day Problem and a Future-Day Disaster-in-the-Making
Author(s)
Glass, Robert
Griffith University Author(s)
Year published
2010
Metadata
Show full item recordAbstract
An interesting problem has inflicted itself on the software
used by Australia’s Bank of Queensland (BOQ) for processing
credit card purchases. In brief, when January 1, 2010, rolled
around, the computers that process those transactions advanced
the clock to 2016. This was a big-time problem because the
system then assumed that, since it was now 2016, all credit
cards that expired before that were invalid (and that, of course,
meant ALL credit cards!). Merchants lost many, many sales
before the matter was corrected.An interesting problem has inflicted itself on the software
used by Australia’s Bank of Queensland (BOQ) for ...
View more >An interesting problem has inflicted itself on the software used by Australia’s Bank of Queensland (BOQ) for processing credit card purchases. In brief, when January 1, 2010, rolled around, the computers that process those transactions advanced the clock to 2016. This was a big-time problem because the system then assumed that, since it was now 2016, all credit cards that expired before that were invalid (and that, of course, meant ALL credit cards!). Merchants lost many, many sales before the matter was corrected.An interesting problem has inflicted itself on the software used by Australia’s Bank of Queensland (BOQ) for processing credit card purchases. In brief, when January 1, 2010, rolled around, the computers that process those transactions advanced the clock to 2016. This was a big-time problem because the system then assumed that, since it was now 2016, all credit cards that expired before that were invalid (and that, of course, meant ALL credit cards!). Merchants lost many, many sales before the matter was corrected.
View less >
View more >An interesting problem has inflicted itself on the software used by Australia’s Bank of Queensland (BOQ) for processing credit card purchases. In brief, when January 1, 2010, rolled around, the computers that process those transactions advanced the clock to 2016. This was a big-time problem because the system then assumed that, since it was now 2016, all credit cards that expired before that were invalid (and that, of course, meant ALL credit cards!). Merchants lost many, many sales before the matter was corrected.An interesting problem has inflicted itself on the software used by Australia’s Bank of Queensland (BOQ) for processing credit card purchases. In brief, when January 1, 2010, rolled around, the computers that process those transactions advanced the clock to 2016. This was a big-time problem because the system then assumed that, since it was now 2016, all credit cards that expired before that were invalid (and that, of course, meant ALL credit cards!). Merchants lost many, many sales before the matter was corrected.
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Journal Title
Information Systems Management
Volume
27
Issue
2
Subject
Information Systems not elsewhere classified
Information Systems
Library and Information Studies