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  • Space for the informal tourism economy

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    DamayantiPUB6766.pdf (269.0Kb)
    File version
    Accepted Manuscript (AM)
    Author(s)
    Damayanti, Maya
    Scott, Noel
    Ruhanen, Lisa
    Griffith University Author(s)
    Scott, Noel
    Year published
    2018
    Metadata
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    Abstract
    In developing countries, many informal economy service providers obtain their livelihoods from tourism, and occupy and share public spaces to do so. As such, these actors must develop ‘rules in use’ that allow them to work alongside other providers, both formal and informal, in these shared spaces. These actors engage in coopetition, a mix of cooperation and competition, with each other. This paper provides a case study of informal sector service providers in Yogyakarta, Indonesia, to examine how these actors access resources and interact. Snowball sampling was adopted to identify actors and 47 in-depth interviews with pedicab ...
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    In developing countries, many informal economy service providers obtain their livelihoods from tourism, and occupy and share public spaces to do so. As such, these actors must develop ‘rules in use’ that allow them to work alongside other providers, both formal and informal, in these shared spaces. These actors engage in coopetition, a mix of cooperation and competition, with each other. This paper provides a case study of informal sector service providers in Yogyakarta, Indonesia, to examine how these actors access resources and interact. Snowball sampling was adopted to identify actors and 47 in-depth interviews with pedicab drivers and street vendors were conducted and supplemented with naturalistic observation. Results indicate the public spaces occupied by the informal sector may be classified as common pool resources, collective goods, or semi-private goods. Further, the interaction among the actors in these public spaces is based on the types of, and capacity in, providing goods and services, and trust generated from the actors’ interactions. This research identified the formal and informal ‘rules in use’ that govern the behaviours of the actors related to the use of spaces. Suggestions for how informal economy actors can manage such spaces to enhance their livelihoods are provided.
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    Journal Title
    The Service Industries Journal
    Volume
    38
    Issue
    11-12
    DOI
    https://doi.org/10.1080/02642069.2018.1480014
    Copyright Statement
    © 2018 Taylor & Francis (Routledge). This is an Accepted Manuscript of an article published by Taylor & Francis in The Service Industries Journal on 04 Jun 2018, available online: https://www.tandfonline.com/doi/10.1080/02642069.2018.1480014
    Subject
    Tourism not elsewhere classified
    Commercial Services
    Marketing
    Tourism
    Publication URI
    http://hdl.handle.net/10072/380748
    Collection
    • Journal articles

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