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dc.contributor.authorBurridge, Letitia
dc.contributor.authorFoster, Michele
dc.contributor.authorJones, Rachel
dc.contributor.authorGeraghty, Timothy
dc.contributor.authorAtresh, Sridhar
dc.date.accessioned2019-05-29T13:16:18Z
dc.date.available2019-05-29T13:16:18Z
dc.date.issued2018
dc.identifier.issn0156-5788
dc.identifier.doi10.1071/AH17156
dc.identifier.urihttp://hdl.handle.net/10072/382363
dc.description.abstractObjective: This study investigated use of electronic medical records (eMRs) in a spinal cord injury rehabilitation unit and the implications for person-centred care. Methods: This exploratory mixed-methods study conducted 17.5 hours of observations of practitioner–patient encounters, 50 patient-experience surveys and 10 focus groups with 53 practitioners. Descriptive statistics and qualitative analysis were integrated into key themes. Results: Practitioners in this specialised setting were reconciling the emergent challenges of eMR in practice with the advantages of improved accessibility and documentation legibility. eMR increased task complexity and information retrieval, particularly for nurses. Some documentation was an uneasy fit with the specialised setting, disrupting informal communications and aspects of person-centred care. Conclusions: Technological change closely aligned with frontline practice brought expected and unexpected challenges that may resolve over time. Practitioners’ persistence and adaptability demonstrated their commitment to person-centred care in the digital environment. The impact of this less visible work of professional discretion seemed to vary, primarily by discipline-specific roles, with nurses experiencing the greatest pressure.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherCSIRO Publishing
dc.publisher.placeAustralia
dc.relation.ispartofpagefrom529
dc.relation.ispartofpageto535
dc.relation.ispartofissue5
dc.relation.ispartofjournalAustralian Health Review
dc.relation.ispartofvolume42
dc.subject.fieldofresearchHealth services and systems not elsewhere classified
dc.subject.fieldofresearchPublic health not elsewhere classified
dc.subject.fieldofresearchcode420399
dc.subject.fieldofresearchcode420699
dc.titlePerson-centred care in a digital hospital: observations and perspectives from a specialist rehabilitation setting
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
dc.description.versionAccepted Manuscript (AM)
gro.facultyGriffith Health, School of Human Services and Social Work
gro.rights.copyright© 2018 AHHA. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.hasfulltextFull Text
gro.griffith.authorBurridge, Letitia H.


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