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dc.contributor.authorHall, John
dc.contributor.authorBasarin, V John
dc.contributor.authorLockstone-Binney, Leonie
dc.contributor.authorYusuf, Adnan
dc.contributor.authorWinter, Caroline
dc.contributor.authorValos, Michael
dc.date.accessioned2019-05-29T12:46:38Z
dc.date.available2019-05-29T12:46:38Z
dc.date.issued2018
dc.identifier.issn1470-6423
dc.identifier.doi10.1111/ijcs.12436
dc.identifier.urihttp://hdl.handle.net/10072/382946
dc.description.abstractThis study presents and tests an empirical model of the antecedents and outcomes associated with secular pilgrimage from a consumer perspective. Informed by the literature on spiritual journeys, religious and secular pilgrimage, consumer literature on personal values, emotions, customer satisfaction and recommendation behaviour, the study proposes that personal values of pilgrims positively affect their motives to partake in the spiritual journey of a secular pilgrimage. Pilgrimage motives positively affect pilgrim satisfaction directly, as well as indirectly through emotions associated with the spiritual pilgrimage experience. Pilgrim satisfaction is also positively affected by attributes of the pilgrimage site and results in an intention to recommend to family, friends and others. The model was tested on a paired sample of visitors attending the pilgrimage site of Gallipoli in Turkey for the annual commemoration of the Australia and New Zealand Army Corps (Anzac) Day. The study results show statistical support for all hypothesized relationships in the theoretical model. Findings of this study contribute an improved understanding of the role of consumer values, motivations and emotions to undertake spiritual journeys to pilgrimage sites and their satisfaction with the spiritual experience of a secular pilgrimage and the resultant recommending behaviour.
dc.description.peerreviewedYes
dc.languageEnglish
dc.publisherWILEY
dc.relation.ispartofpagefrom715
dc.relation.ispartofpageto723
dc.relation.ispartofissue6
dc.relation.ispartofjournalINTERNATIONAL JOURNAL OF CONSUMER STUDIES
dc.relation.ispartofvolume42
dc.subject.fieldofresearchMarketing
dc.subject.fieldofresearchcode1505
dc.titleSpiritual values and motives of secular pilgrims
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
dc.description.versionPost-print
gro.rights.copyright© 2018 John Wiley & Sons Ltd. This is the peer reviewed version of the following article: Spiritual values and motives of secular pilgrims, International Journal of Consumer Studies, Volume42, Issue6, which has been published in final form at https://doi.org/10.1111/ijcs.12436. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving (http://olabout.wiley.com/WileyCDA/Section/id-828039.html)
gro.hasfulltextFull Text
gro.griffith.authorLockstone-Binney, Leonie


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