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dc.contributor.authorChoi, Kijung
dc.contributor.authorWang, Ying
dc.contributor.authorSparks, Beverley
dc.date.accessioned2019-07-11T03:01:08Z
dc.date.available2019-07-11T03:01:08Z
dc.date.issued2019
dc.identifier.issn1054-8408
dc.identifier.doi10.1080/10548408.2018.1505580
dc.identifier.urihttp://hdl.handle.net/10072/383071
dc.description.abstractThis study examines the factors that influence the continued use intention of mobile apps designed for travel-related purposes. Interviews with 22 individuals provided data for developing a conceptual model of travel app continued use intention. The model draws on the expectation confirmation model framework, as well as interviews, to illustrate the relationship between functional value, hedonic value, satisfaction, and trust, and to discuss the link between moderators of familiarity, travel purposes, travel app types, and technology proficiency as predictors on continued use. The study’s results establish an in-depth understanding of continued use for travel apps.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
dc.relation.ispartofpagefrom131
dc.relation.ispartofpageto143
dc.relation.ispartofissue1
dc.relation.ispartofjournalJOURNAL OF TRAVEL & TOURISM MARKETING
dc.relation.ispartofvolume36
dc.subject.fieldofresearchCommercial services
dc.subject.fieldofresearchMarketing
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode3504
dc.subject.fieldofresearchcode3506
dc.subject.fieldofresearchcode3508
dc.titleTravel app users' continued use intentions: it's a matter of value and trust
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.hasfulltextNo Full Text
gro.griffith.authorSparks, Beverley A.


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