Chinese Travelers' Group Decision-making
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Author(s)
Song, Hanqun
Wang, Ying
Sparks, Beverley A
Griffith University Author(s)
Year published
2018
Metadata
Show full item recordAbstract
This study investigates Chinese travelers' group decision-making. Small groups were recruited to participate in a simulated travel decision-making task where each group selected either an international destination or a domestic destination for the group vacation. This study examines travelers' group decision-making from the content (i.e., topics) and the process (i.e., verbal and nonverbal interaction process) perspectives. Analysis of the content of group discussions reveals 12 key topics. Participants' verbal behaviors are analyzed following Bales' Interaction Process Analysis, and nonverbal behaviors are examined based ...
View more >This study investigates Chinese travelers' group decision-making. Small groups were recruited to participate in a simulated travel decision-making task where each group selected either an international destination or a domestic destination for the group vacation. This study examines travelers' group decision-making from the content (i.e., topics) and the process (i.e., verbal and nonverbal interaction process) perspectives. Analysis of the content of group discussions reveals 12 key topics. Participants' verbal behaviors are analyzed following Bales' Interaction Process Analysis, and nonverbal behaviors are examined based on seven nonverbal displays. This study provides insights into understanding group travel decision-making among Chinese travelers.
View less >
View more >This study investigates Chinese travelers' group decision-making. Small groups were recruited to participate in a simulated travel decision-making task where each group selected either an international destination or a domestic destination for the group vacation. This study examines travelers' group decision-making from the content (i.e., topics) and the process (i.e., verbal and nonverbal interaction process) perspectives. Analysis of the content of group discussions reveals 12 key topics. Participants' verbal behaviors are analyzed following Bales' Interaction Process Analysis, and nonverbal behaviors are examined based on seven nonverbal displays. This study provides insights into understanding group travel decision-making among Chinese travelers.
View less >
Journal Title
Tourism Analysis
Volume
23
Issue
4
Copyright Statement
© 2018 Cognizant Communication Corporation. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Subject
Commercial services
Marketing
Tourism