Tertiary students’ perceptions of hospitality careers in Vietnam

Abstract

Background: Hospitality personnel are often prepared through vocational education and training (VET) and higher education (HE) providers, taking different emphases. In Vietnam’s hospitality workplaces, HE graduates compete with VET graduates for the same basic operational positions, with limited managerial positions available. Given the different educational pathways taken for similar career opportunities in the current labour market, it is important to understand students’ views of hospitality workplaces as their future career environment. The aim of this study is to identify and examine underlying factors that determine tertiary students’ overall career perceptions in hospitality in the Vietnamese context.

Methods: A quantitative study utilising an online survey was conducted with 234 hospitality students from different higher education institutes and VET colleges in the South of Vietnam. Chi squared statistics and logistic regression were performed to assess the views and significant educational level differences.

Results: The analyses show marked differences in views between the HE and VET participants on several aspects of hospitality workplaces, including pay/promotion opportunities, management, and commitment to the industry. The HE participants appeared less positive, and indicated a lower commitment to a future in the hospitality industry.

Conclusion: The results of this study have important implications for various stakeholder groups. Students’ negative perceptions, associated with their internship experiences in different aspects of hospitality workplaces, currently appear to result in detrimental consequences for HE students, with many not planning on remaining in the hospitality sector. This has both short-term and long-term implications for hospitality employers, hospitality educational providers, and Vietnam’s HE system.