Emotional responses to tourism advertisements: the application of FaceReader (TM)
Author(s)
Hadinejad, Arghavan
Moyle, Brent D
Scott, Noel
Kralj, Anna
Year published
2019
Metadata
Show full item recordAbstract
Traditionally, tourists’ emotional responses to advertising and associated stimuli have been assessed using self-report questionnaires. Image recognition software, such as FaceReader™ provides a means to analyse emotional responses to stimuli, specifically the type of emotion, valence (positive/negative) and arousal (intensity) via facial expressions. This research note reports on the benefits and drawbacks of FaceReader™. Respondents from Iran (5) and Australia (5) were invited to a laboratory to watch a tourism advertisement (ski resort in Iran). A video camera was used to record the facial expressions of respondents while ...
View more >Traditionally, tourists’ emotional responses to advertising and associated stimuli have been assessed using self-report questionnaires. Image recognition software, such as FaceReader™ provides a means to analyse emotional responses to stimuli, specifically the type of emotion, valence (positive/negative) and arousal (intensity) via facial expressions. This research note reports on the benefits and drawbacks of FaceReader™. Respondents from Iran (5) and Australia (5) were invited to a laboratory to watch a tourism advertisement (ski resort in Iran). A video camera was used to record the facial expressions of respondents while viewing the advertisement. Results provide an indication that participants had overall low arousal and positive emotions while watching the tourism video. FaceReader™ proved useful for collecting and analysing real time data concerning seven discrete emotions plus valence and arousal. Since FaceReader™ is sensitive to light and participants with thick frame glasses, it is recommended that future studies apply this software with additional physiological and self-report measures to advance understanding of the measurement of emotions in the tourism field.
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View more >Traditionally, tourists’ emotional responses to advertising and associated stimuli have been assessed using self-report questionnaires. Image recognition software, such as FaceReader™ provides a means to analyse emotional responses to stimuli, specifically the type of emotion, valence (positive/negative) and arousal (intensity) via facial expressions. This research note reports on the benefits and drawbacks of FaceReader™. Respondents from Iran (5) and Australia (5) were invited to a laboratory to watch a tourism advertisement (ski resort in Iran). A video camera was used to record the facial expressions of respondents while viewing the advertisement. Results provide an indication that participants had overall low arousal and positive emotions while watching the tourism video. FaceReader™ proved useful for collecting and analysing real time data concerning seven discrete emotions plus valence and arousal. Since FaceReader™ is sensitive to light and participants with thick frame glasses, it is recommended that future studies apply this software with additional physiological and self-report measures to advance understanding of the measurement of emotions in the tourism field.
View less >
Journal Title
TOURISM RECREATION RESEARCH
Volume
44
Issue
1
Subject
Tourism