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dc.contributor.authorDavidson, Michael
dc.contributor.authorManning, Mark
dc.contributor.authorTimo, Nils
dc.contributor.authorRyder, Paul
dc.contributor.editorK. S. Chon
dc.date.accessioned2017-05-03T13:31:39Z
dc.date.available2017-05-03T13:31:39Z
dc.date.issued2001
dc.date.modified2007-04-02T07:23:31Z
dc.identifier.issn10963480
dc.identifier.urihttp://hdl.handle.net/10072/3849
dc.description.abstractThis study aimed to determine the dimensions of organizational climate within four- and five-star hotels and to assess whether these dimensions vary significantly across hotels. Jones and James's climate survey was shortened, modified to incorporate the psychometric improvements of Ryder and Southey, and tailored for specific use within hotels. The survey was administered to 1,401 employees from 14 hotels and provided a high index of reliability ( = .959). From items representing 35 a priori concepts, principal components analysis identified seven dimensions, which were labeled leader facilitation and support; professional and organizational esprit; conflict and ambiguity; regulations, organization, and pressure; job variety, challenge, and autonomy; job standards; and workgroup cooperation, friendliness, and warmth. Univariate analyses found each of the dimensions to vary significantly across the 14 hotels (p <.00005).
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherSage Publications
dc.publisher.placeUSA
dc.publisher.urihttp://jht.sagepub.com/cgi/content/abstract/25/4/444
dc.relation.ispartofpagefrom444
dc.relation.ispartofpageto461
dc.relation.ispartofissue4
dc.relation.ispartofjournalJournal of Hospitality & Tourism Research
dc.relation.ispartofvolume25
dc.subject.fieldofresearchBusiness and Management
dc.subject.fieldofresearchCommercial Services
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode1503
dc.subject.fieldofresearchcode1504
dc.subject.fieldofresearchcode1506
dc.titleThe Dimensions of Organizational Climate in Four- and Five-Star Australian Hotels
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.rights.copyright© 2001 Sage Publications. Reproduced in accordance with the copyright policy of the publisher. First published in Journal of Hospitality & Tourism Research. This journal is available online: http://jht.sagepub.com/content/vol25/issue4/
gro.date.issued2001
gro.hasfulltextNo Full Text
gro.griffith.authorTimo, Nils


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