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  • Measuring environmental orientation in hotels: empirical evidence from Sri Lanka

    Author(s)
    Wickramasinghe, Kanchana
    Griffith University Author(s)
    Wickramasinghe, Kanchana
    Year published
    2019
    Metadata
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    Abstract
    The paper presents a quantitative approach to measure environmental orientation in hotels. It proposes a composite indicator, which consists of five individual indicators, namely environmental records, environment policy, environment management systems, involvement in relevant projects/programmes and receipt of environmental awards and certifications. The paper also attempts to empirically assess factors affecting environmental orientation of hotels using primary data collected through a survey of hotels. The paper finds that hotel characteristics play an important role in hotel’s environmental orientation. Customer ...
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    The paper presents a quantitative approach to measure environmental orientation in hotels. It proposes a composite indicator, which consists of five individual indicators, namely environmental records, environment policy, environment management systems, involvement in relevant projects/programmes and receipt of environmental awards and certifications. The paper also attempts to empirically assess factors affecting environmental orientation of hotels using primary data collected through a survey of hotels. The paper finds that hotel characteristics play an important role in hotel’s environmental orientation. Customer characteristics and manager characteristics do not show a statistically significant relationship to environmental orientation in hotels.
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    Journal Title
    Anatolia
    Volume
    30
    Issue
    3
    DOI
    https://doi.org/10.1080/13032917.2019.1613667
    Subject
    Tourism
    Publication URI
    http://hdl.handle.net/10072/387060
    Collection
    • Journal articles

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