Innovative methods for heritage tourism experiences: creating windows into the past

Abstract

Heritage tourism products and experiences can generate substantial economic and social contribution to local communities. Yet, significant challenges face heritage tourism destinations, including heritage preservation and the subsequent transition into viable tourism experiences. This paper aims to employ innovative heritage preservation methods that can be utilised to develop tourism experiences at heritage sites. This research details how cutting-edge 3D scanning and modelling can be used to assist with the virtual presentation of heritage. Using a case study of a WWII US Airforce base in Charleville, Australia, this paper will detail how new 3D scanning methods can assist with the accuracy of digital preservation, as well as assist in the delivery of memorable tourism experiences by connecting and expanding to conceptually related areas, such as serious gaming. Findings revealed that by implementing 3D multi-layered scanning a simulation of an WWII Hanger and Norden bombsight was created, with scanning completed to within two millimetres of accuracy. A key contribution of this research is to provide lessons learned for scholars and practitioners considering the application of advanced methods for heritage preservation and memorable tourism experiences. In turn, this can be used as a key economic driver as well as instil social pride, especially for regional communities.