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  • Soft systems thinking approach to e-HRM project management

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    Thite111175Preprint.pdf (540.0Kb)
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    Submitted Manuscript (SM)
    Author(s)
    Thite, Mohan
    Bhatta, NMK
    Griffith University Author(s)
    Thite, Mohan
    Year published
    2019
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    Abstract
    Organisations spend enormous amount of money, time and effort to leverage technology to deliver faster, cheaper and better HR services; however, the majority of IT projects fail to finish on time, within budget and satisfy users. This is primarily due to a lack of systems perspective and soft skills. This chapter highlights the critical importance of the systems thinking approach, the systems development life cycle and the quality management framework underpinned by the people capability maturity model. The accompanying case study provides further evidence of how non-technical factors can contribute to project success.Organisations spend enormous amount of money, time and effort to leverage technology to deliver faster, cheaper and better HR services; however, the majority of IT projects fail to finish on time, within budget and satisfy users. This is primarily due to a lack of systems perspective and soft skills. This chapter highlights the critical importance of the systems thinking approach, the systems development life cycle and the quality management framework underpinned by the people capability maturity model. The accompanying case study provides further evidence of how non-technical factors can contribute to project success.
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    Book Title
    e-HRM: Digital Approaches, Directions & Applications
    DOI
    https://doi.org/10.4324/9781315172729-3
    Copyright Statement
    © 2019 Taylor & Francis. This is an Accepted Manuscript of a book chapter published by Routledge in e-HRM: Digital Approaches, Directions & Applications on 6 August 2018, available online: https://doi.org/10.4324/9781315172729
    Subject
    Human Resources Management
    Publication URI
    http://hdl.handle.net/10072/388909
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    • Book chapters

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