Show simple item record

dc.contributor.authorDekker, Sidney
dc.contributor.authorLaursen, Tom
dc.date.accessioned2017-05-03T11:19:05Z
dc.date.available2017-05-03T11:19:05Z
dc.date.issued2007
dc.date.modified2011-05-30T06:58:04Z
dc.identifier.issn15536637
dc.identifier.urihttp://hdl.handle.net/10072/38893
dc.description.abstractCommon sense and practical experience dictate that organizations with effective reporting systems are able to learn from smaller mishaps and incidents so as to forestall serious workplace accidents (Reason, 1997;Connell, 1998; Johnson, 2001; 2001; Sullivan, 2001). Confidentiality is clearly important in mediating the number of reports. Systems that have shifted to confidentiality all show a huge increase in willingness to report as measured by the number of reports received (e.g.Madsen, 2001;Noerbjerg, 2004). The consensus is that fear of retribution, either by immediate superiors, by others in the employing organization, or by another agency, hampers people's willingness to report.Conversely, non-punitive systems generate more reports-and by extension,more learning-because people feel free to tell about their troubles (particularly if they see their line managers as involved in creating those troubles). Indeed, confidential systems whose contributors have been threatened with exposure through, for example, judicial proceedings, show a dramatic drop, or even a complete drying-up of reporting (Dekker, 2003). Reports that will be treated confidentially also differ in substance from other forms of occurrence reporting-they typically hold greater candor and higher psychosocial resolution (O'Leary & Pidgeon, 1995).
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoen_AU
dc.publisherLionheart Publishing
dc.publisher.placeUSA
dc.publisher.urihttp://www.leonardo.lth.se/fileadmin/lusa/Sidney_Dekker/articles/2007/Dekker___Laursen.pdf
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom50
dc.relation.ispartofpageto56
dc.relation.ispartofjournalPatient Safety & Quality Healthcare
dc.relation.ispartofvolume5
dc.rights.retentionY
dc.subject.fieldofresearchEnvironmental and Occupational Health and Safety
dc.subject.fieldofresearchcode111705
dc.titleFrom Punitive Action to Confidential Reporting
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.date.issued2007
gro.hasfulltextNo Full Text
gro.griffith.authorDekker, Sidney


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

  • Journal articles
    Contains articles published by Griffith authors in scholarly journals.

Show simple item record