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dc.contributor.authorDekker, Sidneyen_US
dc.contributor.authorLaursen, Tomen_US
dc.date.accessioned2017-04-24T08:11:51Z
dc.date.available2017-04-24T08:11:51Z
dc.date.issued2007en_US
dc.date.modified2011-05-30T06:58:04Z
dc.identifier.issn15536637en_US
dc.identifier.urihttp://hdl.handle.net/10072/38893
dc.description.abstractCommon sense and practical experience dictate that organizations with effective reporting systems are able to learn from smaller mishaps and incidents so as to forestall serious workplace accidents (Reason, 1997;Connell, 1998; Johnson, 2001; 2001; Sullivan, 2001). Confidentiality is clearly important in mediating the number of reports. Systems that have shifted to confidentiality all show a huge increase in willingness to report as measured by the number of reports received (e.g.Madsen, 2001;Noerbjerg, 2004). The consensus is that fear of retribution, either by immediate superiors, by others in the employing organization, or by another agency, hampers people's willingness to report.Conversely, non-punitive systems generate more reports-and by extension,more learning-because people feel free to tell about their troubles (particularly if they see their line managers as involved in creating those troubles). Indeed, confidential systems whose contributors have been threatened with exposure through, for example, judicial proceedings, show a dramatic drop, or even a complete drying-up of reporting (Dekker, 2003). Reports that will be treated confidentially also differ in substance from other forms of occurrence reporting-they typically hold greater candor and higher psychosocial resolution (O'Leary & Pidgeon, 1995).en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherLionheart Publishingen_US
dc.publisher.placeUSAen_US
dc.publisher.urihttp://www.leonardo.lth.se/fileadmin/lusa/Sidney_Dekker/articles/2007/Dekker___Laursen.pdfen_AU
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom50en_US
dc.relation.ispartofpageto56en_US
dc.relation.ispartofjournalPatient Safety & Quality Healthcareen_US
dc.relation.ispartofvolume5en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchEnvironmental and Occupational Health and Safetyen_US
dc.subject.fieldofresearchcode111705en_US
dc.titleFrom Punitive Action to Confidential Reportingen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.date.issued2007
gro.hasfulltextNo Full Text


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