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  • A Proactive Response to the Mobbing Problem: A Guide for HR Managers

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    Author(s)
    Shallcross, Linda
    Ramsay, Sheryl
    Barker, Michelle
    Griffith University Author(s)
    Ramsay, Sheryl G.
    Barker, Michelle C.
    Shallcross, Linda
    Year published
    2010
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    Abstract
    This paper introduces the concept of workplace mobbing as a destructive organizational behaviour of psychological assaults perpetrated against the target causing them harm and loss of employment. The discussion is drawn from a three year Australian study of 212 self identified targets of workplace mobbing behaviours. The behaviours are typically covert with informal networks and friendship loyalties providing effective mechanisms for emotional abuse, including those arising from human resource management practices. This paper discusses the manipulation of informal sources of power, with the use of gossip, rumour, hearsay, ...
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    This paper introduces the concept of workplace mobbing as a destructive organizational behaviour of psychological assaults perpetrated against the target causing them harm and loss of employment. The discussion is drawn from a three year Australian study of 212 self identified targets of workplace mobbing behaviours. The behaviours are typically covert with informal networks and friendship loyalties providing effective mechanisms for emotional abuse, including those arising from human resource management practices. This paper discusses the manipulation of informal sources of power, with the use of gossip, rumour, hearsay, and innuendo to discredit and demonise those targeted. The study explores some of the systemic reasons for these behaviours and identifies some of the contributing risk factors and suggests management practices that can minimise the harm caused.
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    Journal Title
    New Zealand Journal of Human Resources Management
    Volume
    10
    Issue
    1
    Publisher URI
    https://hrnz.org.nz/nzjhrm/articles/2010
    Copyright Statement
    © 2010 Human Resources Institute of New Zealand. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
    Subject
    Organisational Behaviour
    Business and Management
    Other Commerce, Management, Tourism and Services
    Publication URI
    http://hdl.handle.net/10072/38930
    Collection
    • Journal articles

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