2017-07: Student satisfaction and online teaching (Working paper)
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Author(s)
Guest, Ross
Rohde, Nicholas
Selvanathan, Saroja
Soesmanto, Tommy
Griffith University Author(s)
Year published
2017
Metadata
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This paper presents a preliminary analysis of the response of student satisfaction scores to online delivery for courses at a large Australian university. Taking data on 2,653 courses delivered since 2011 we employ a difference-in-differences estimator to evaluate the impact of a transition from traditional face-to-face to online transmission on student satisfaction. We estimate that on a five point scale, conversion to online learning lowers course satisfaction by about 0.2 points and instructor satisfaction by about 0.15 points. These correspond to shifts relative to the underlying distributions of about 25%-30% of a ...
View more >This paper presents a preliminary analysis of the response of student satisfaction scores to online delivery for courses at a large Australian university. Taking data on 2,653 courses delivered since 2011 we employ a difference-in-differences estimator to evaluate the impact of a transition from traditional face-to-face to online transmission on student satisfaction. We estimate that on a five point scale, conversion to online learning lowers course satisfaction by about 0.2 points and instructor satisfaction by about 0.15 points. These correspond to shifts relative to the underlying distributions of about 25%-30% of a standard deviation. Some implications of the (slight) relative unpopularity of online learning are discussed.
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View more >This paper presents a preliminary analysis of the response of student satisfaction scores to online delivery for courses at a large Australian university. Taking data on 2,653 courses delivered since 2011 we employ a difference-in-differences estimator to evaluate the impact of a transition from traditional face-to-face to online transmission on student satisfaction. We estimate that on a five point scale, conversion to online learning lowers course satisfaction by about 0.2 points and instructor satisfaction by about 0.15 points. These correspond to shifts relative to the underlying distributions of about 25%-30% of a standard deviation. Some implications of the (slight) relative unpopularity of online learning are discussed.
View less >
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Copyright © 2010 by author(s). No part of this paper may be reproduced in any form, or stored in a retrieval system, without prior permission of the author(s).
Note
Economics and Business Statistics
Subject
I21 - Analysis of Education
Student Evaluations
Online Teaching
Difference in Differences Estimation