Caring for aged people: The influence of personal resilience and workplace climate on ‘doing good’ and ‘feeling good’
Author(s)
McNeil, Nicola
Bartram, Timothy
Cregan, Christina
Ellis, Julie
Cooke, Fang Lee
Griffith University Author(s)
Year published
2019
Metadata
Show full item recordAbstract
Background:
As an ageing population and the care for the older people has become an increasing challenge to many societies, developing and retaining a professional care workforce through effective management is vital in providing care services.
Design:
A cross‐sectional regression design was used in the study.
Methods:
In 2017 we surveyed care workers in 20 Australian aged care facilities. The sample consist of 194 usable questionnaires. Using regression techniques, we constructed an interaction term (resilience × social climate) and investigated its impact on well‐being (the outcome variable) and quality of care (the ...
View more >Background: As an ageing population and the care for the older people has become an increasing challenge to many societies, developing and retaining a professional care workforce through effective management is vital in providing care services. Design: A cross‐sectional regression design was used in the study. Methods: In 2017 we surveyed care workers in 20 Australian aged care facilities. The sample consist of 194 usable questionnaires. Using regression techniques, we constructed an interaction term (resilience × social climate) and investigated its impact on well‐being (the outcome variable) and quality of care (the mediator variable). Results: Our results reveal that quality of care is important as an outcome variable particularly in a supportive climate where high personal resilience positively influences quality of care. Quality of care is also important as a mediating variable as it provides a conduit through which high personal resilience fosters well‐being, especially in a supportive climate. Our results support the argument that ‘doing good’ leads to ‘feeling good’. Conclusion: These findings contribute to our appreciation of the important outcomes of resilience in the aged care context and its influence on perceived performance and carer well‐being.
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View more >Background: As an ageing population and the care for the older people has become an increasing challenge to many societies, developing and retaining a professional care workforce through effective management is vital in providing care services. Design: A cross‐sectional regression design was used in the study. Methods: In 2017 we surveyed care workers in 20 Australian aged care facilities. The sample consist of 194 usable questionnaires. Using regression techniques, we constructed an interaction term (resilience × social climate) and investigated its impact on well‐being (the outcome variable) and quality of care (the mediator variable). Results: Our results reveal that quality of care is important as an outcome variable particularly in a supportive climate where high personal resilience positively influences quality of care. Quality of care is also important as a mediating variable as it provides a conduit through which high personal resilience fosters well‐being, especially in a supportive climate. Our results support the argument that ‘doing good’ leads to ‘feeling good’. Conclusion: These findings contribute to our appreciation of the important outcomes of resilience in the aged care context and its influence on perceived performance and carer well‐being.
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Journal Title
Journal of Advanced Nursing
Volume
75
Issue
7
Subject
Nursing