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dc.contributor.authorRau, HH
dc.contributor.authorWu, YS
dc.contributor.authorChu, CM
dc.contributor.authorWang, FC
dc.contributor.authorHsu, MH
dc.contributor.authorChang, CW
dc.contributor.authorChen, KH
dc.contributor.authorLee, YL
dc.contributor.authorKao, S
dc.contributor.authorChiu, YL
dc.contributor.authorWen, HC
dc.contributor.authorFuad, A
dc.contributor.authorHsu, CY
dc.contributor.authorChiu, HW
dc.date.accessioned2020-03-18T02:19:45Z
dc.date.available2020-03-18T02:19:45Z
dc.date.issued2017
dc.identifier.issn1438-8871
dc.identifier.doi10.2196/jmir.7065
dc.identifier.urihttp://hdl.handle.net/10072/392417
dc.description.abstractBackground: Empowering personal health records (PHRs) provides basic human right, awareness, and intention for health promotion. As health care delivery changes toward patient-centered services, PHRs become an indispensable platform for consumers and providers. Recently, the government introduced "My health bank," a Web-based electronic medical records (EMRs) repository for consumers. However, it is not yet a PHR. To date, we do not have a platform that can let patients manage their own PHR. Objective: This study creates a vision of a value-added platform for personal health data analysis and manages their health record based on the contents of the "My health bank." This study aimed to examine consumer expectation regarding PHR, using the importance-performance analysis. The purpose of this study was to explore consumer perception regarding this type of a platform: it would try to identify the key success factors and important aspects by using the importance-performance analysis, and give some suggestions for future development based on it. Methods: This is a cross-sectional study conducted in Taiwan. Web-based invitation to participate in this study was distributed through Facebook. Respondents were asked to watch an introductory movie regarding PHR before filling in the questionnaire. The questionnaire was focused on 2 aspects, including (1) system functions, and (2) system design and security and privacy. The questionnaire would employ 12 and 7 questions respectively. The questionnaire was designed following 5-points Likert scale ranging from 1 ("disagree strongly") to 5 ("Agree strongly"). Afterwards, the questionnaire data was sorted using IBM SPSS Statistics 21 for descriptive statistics and the importance-performance analysis. Results: This research received 350 valid questionnaires. Most respondents were female (219 of 350 participants, 62.6%), 21-30 years old (238 of 350 participants, 68.0%), with a university degree (228 of 350 participants, 65.1%). They were still students (195 out of 350 participants, 56.6%), with a monthly income of less than NT $30,000 (230 of 350 participants, 65.7%), and living in the North Taiwan (236 of 350 participants, 67.4%), with a good self-identified health status (171 of 350 participants, 48.9%). After performing the importance-performance analysis, we found the following: (1) instead of complex functions, people just want to have a platform that can let them integrate and manage their medical visit, health examination, and life behavior records; (2) they do not care whether their PHR is shared with others; and (3) most of the participants think the system security design is not important, but they also do not feel satisfied with the current security design. Conclusions: Overall, the issues receiving the most user attention were the system functions, circulation, integrity, ease of use, and continuity of the PHRs, data security, and privacy protection.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherJMIR Publications Inc.
dc.relation.ispartofpagefrome131:1
dc.relation.ispartofpagetoe131:16
dc.relation.ispartofissue4
dc.relation.ispartofjournalJournal of Medical Internet Research
dc.relation.ispartofvolume19
dc.subject.fieldofresearchInformation and Computing Sciences
dc.subject.fieldofresearchMedical and Health Sciences
dc.subject.fieldofresearchPsychology and Cognitive Sciences
dc.subject.fieldofresearchcode08
dc.subject.fieldofresearchcode11
dc.subject.fieldofresearchcode17
dc.subject.keywordselectronic health records
dc.subject.keywordshealth records, personal
dc.subject.keywordssurveys and questionnaires
dc.titleImportance-performance analysis of personal health records in Taiwan: A web-based survey
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationRau, HH; Wu, YS; Chu, CM; Wang, FC; Hsu, MH; Chang, CW; Chen, KH; Lee, YL; Kao, S; Chiu, YL; Wen, HC; Fuad, A; Hsu, CY; Chiu, HW, Importance-performance analysis of personal health records in Taiwan: A web-based survey, Journal of Medical Internet Research, 2017, 19 (4), pp. e131:1-e131:16
dcterms.dateAccepted2017-03-27
dcterms.licensehttp://creativecommons.org/licenses/by/4.0/
dc.date.updated2020-03-18T02:14:38Z
dc.description.versionVersion of Record (VoR)
gro.rights.copyright© Hsiao-Hsien Rau, Yi-Syuan Wu, Chi-Ming Chu, Fu-Chung Wang, Min-Huei Hsu, Chi-Wen Chang, Kang-Hua Chen, Yen-Liang Lee, Senyeong Kao, Yu-Lung Chiu, Hsyien-Chia Wen, Anis Fuad, Chien-Yeh Hsu, Hung-Wen Chiu. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 27.04.2017. This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.
gro.hasfulltextFull Text
gro.griffith.authorChu, Cordia M.


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