Show simple item record

dc.contributor.authorMcMahon, LF
dc.contributor.authorTipirneni, R
dc.contributor.authorChopra, V
dc.date.accessioned2020-06-10T04:16:28Z
dc.date.available2020-06-10T04:16:28Z
dc.date.issued2016
dc.identifier.issn0098-7484
dc.identifier.doi10.1001/jama.2015.19463
dc.identifier.urihttp://hdl.handle.net/10072/394497
dc.description.abstractMany people belong to loyalty programs for coffee shops, hotel chains, or airlines. Despite a highly consumer-oriented approach in some health systems, similar types of loyalty programs have not been developed. Why this disconnect for customer loyalty between health care and other industries?
dc.languageEnglish
dc.language.isoeng
dc.publisherAmerican Medical Association (AMA)
dc.relation.ispartofpagefrom863
dc.relation.ispartofpageto864
dc.relation.ispartofissue9
dc.relation.ispartofjournalJAMA - Journal of the American Medical Association
dc.relation.ispartofvolume315
dc.subject.fieldofresearchPublic Health and Health Services
dc.subject.fieldofresearchMedical and Health Sciences
dc.subject.fieldofresearchcode1117
dc.subject.fieldofresearchcode11
dc.titleHealth system loyalty programs: An innovation in customer care and service
dc.typeJournal article
dc.type.descriptionC2 - Articles (Other)
dcterms.bibliographicCitationMcMahon, LF; Tipirneni, R; Chopra, V, Health system loyalty programs: An innovation in customer care and service, JAMA - Journal of the American Medical Association, 2016, 315 (9), pp. 863-864
dc.date.updated2020-06-09T02:41:20Z
dc.description.versionVersion of Record (VoR)
gro.rights.copyright© 2016 American Medical Association (AMA). The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.hasfulltextFull Text
gro.griffith.authorChopra, Vineet


Files in this item

This item appears in the following Collection(s)

  • Journal articles
    Contains articles published by Griffith authors in scholarly journals.

Show simple item record