Indigenous People, Telecommunications and Consumer Protection

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Author(s)
Loban, Heron
Griffith University Author(s)
Year published
2013
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Indigenous people in their dealings with telecommunications companies (‘telcos’) face a broad range of issues. The role of consumer protection law in safeguarding Indigenous people has been raised at different intervals in the past.1 In the last five years, the Federal Court has heard a number of cases involving breaches of Australia’s consumer protection laws in respect of Indigenous consumers. Communications technologies have had a positive impact on Indigenous communities. They have opened up possibilities in areas such as education,2 health3 and banking4. However, at the same time they have facilitated access into remote ...
View more >Indigenous people in their dealings with telecommunications companies (‘telcos’) face a broad range of issues. The role of consumer protection law in safeguarding Indigenous people has been raised at different intervals in the past.1 In the last five years, the Federal Court has heard a number of cases involving breaches of Australia’s consumer protection laws in respect of Indigenous consumers. Communications technologies have had a positive impact on Indigenous communities. They have opened up possibilities in areas such as education,2 health3 and banking4. However, at the same time they have facilitated access into remote Indigenous communities by unscrupulous businesses using high pressure sales tactics such as telemarketing.
View less >
View more >Indigenous people in their dealings with telecommunications companies (‘telcos’) face a broad range of issues. The role of consumer protection law in safeguarding Indigenous people has been raised at different intervals in the past.1 In the last five years, the Federal Court has heard a number of cases involving breaches of Australia’s consumer protection laws in respect of Indigenous consumers. Communications technologies have had a positive impact on Indigenous communities. They have opened up possibilities in areas such as education,2 health3 and banking4. However, at the same time they have facilitated access into remote Indigenous communities by unscrupulous businesses using high pressure sales tactics such as telemarketing.
View less >
Journal Title
Indigenous Law Bulletin
Volume
8
Issue
6
Copyright Statement
© 2013 Indigenous Law Centre and the author(s). The attached file is reproduced here in accordance with the copyright policy of the publisher. For information about this journal please refer to the journal’s website or contact the author(s).
Subject
Policy and administration