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  • Co-creation of services to maintain independence and optimise well-being: Learnings from Australia's Older Women Living Alone (OWLA) project

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    Author(s)
    Ogrin, Rajna
    Dickins, Marissa
    Johnstone, Georgina
    Mortimer, Duncan
    Iezzi, Angelo
    Lowthian, Judy
    Griffith University Author(s)
    Ogrin, Rajna
    Year published
    2019
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    Abstract
    For many populations at risk of social isolation, including Older Women Living Alone (OWLA), existing services to maintain independence and optimise well‐being are difficult to access, unsuitable or unavailable. Co‐creation is a strategy to develop ‘person‐centred’ services that meet the needs of individuals. We adapted an existing framework for co‐creation and used participatory action research methods, supported by an evidence base comprising a systematic review, analysis of routinely collected data and interviews, to develop person‐centred services for OWLA. This approach achieved co‐creation through an iterative process ...
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    For many populations at risk of social isolation, including Older Women Living Alone (OWLA), existing services to maintain independence and optimise well‐being are difficult to access, unsuitable or unavailable. Co‐creation is a strategy to develop ‘person‐centred’ services that meet the needs of individuals. We adapted an existing framework for co‐creation and used participatory action research methods, supported by an evidence base comprising a systematic review, analysis of routinely collected data and interviews, to develop person‐centred services for OWLA. This approach achieved co‐creation through an iterative process of consultation and review, involving a series of facilitated discussions with women living alone and stakeholders. A total of 13 women living alone, aged ≥55 years, and 11 stakeholders representing service providers and advocacy groups, were recruited to participate in these discussions. Sessions with between three and five OWLA, were held across Melbourne. The information was compiled and presented to service stakeholders in a single facilitated forum, held in central Melbourne. Smaller facilitated sessions with OWLA followed, to review and discuss the collated service stakeholder input. The information from these OWLA sessions were again compiled and directed back to the service stakeholders for consideration and further discussion. The two groups came together for a final forum to prioritise the co‐created ten services that they believed would be feasible and would address unmet need to support OWLA maintain independence. The process of co‐creation was time‐consuming and required considerable preparation to facilitate input from the target population. Small groups, gathering at convenient local locations, with transport support were essential in removing barriers to participation. However, co‐creation was a viable method of eliciting the women's preferences and developing services more likely to meet their needs.
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    Journal Title
    Health & Social Care in the Community
    Volume
    28
    Issue
    2
    DOI
    https://doi.org/10.1111/hsc.12882
    Copyright Statement
    © 2019 John Wiley & Sons Ltd. This is the peer reviewed version of the following article: Co‐creation of services to maintain independence and optimise well‐being: Learnings from Australia’s Older Women Living Alone (OWLA) project, Health & Social Care in the Community, Vol. 28, Iss. 2, Pages 494-504, March 2020, which has been published in final form at 10.1111/hsc.12882. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving (http://olabout.wiley.com/WileyCDA/Section/id-828039.html)
    Subject
    Health services and systems
    Public health
    Social work
    Science & Technology
    Social Sciences
    Life Sciences & Biomedicine
    Public, Environmental & Occupational Health
    Publication URI
    http://hdl.handle.net/10072/395235
    Collection
    • Journal articles

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