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dc.contributor.authorPatiar, Anoop
dc.contributor.authorWang, Ying
dc.date.accessioned2020-07-24T05:48:05Z
dc.date.available2020-07-24T05:48:05Z
dc.date.issued2020
dc.identifier.issn1447-6770
dc.identifier.doi10.1016/j.jhtm.2019.11.005
dc.identifier.urihttp://hdl.handle.net/10072/395814
dc.description.abstractAs hotels strive to improve their management practices, managers' leadership style has been recognized for its influence on hotel departments' performance. Focusing on the practice of transformational and transactional leadership, this study investigates the role of compensation and benefits in the relationship between leadership style and hotel performance at the department level. Results of a self-administrated questionnaire survey of hotel department managers (food and beverage, and rooms) of four and five star hotels in Australia suggest that managers' perceived compensation and benefits mediated the effect of both transformational and transactional leadership on department financial, non-financial, and sustainable performance. This study's findings help clarify the mechanisms underlying how leadership works to improve performance and highlight the importance of well-designed compensation and benefits systems in hotels.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherElsevier
dc.relation.ispartofpagefrom29
dc.relation.ispartofpageto39
dc.relation.ispartofjournalJournal of Hospitality and Tourism Management
dc.relation.ispartofvolume42
dc.subject.fieldofresearchCommercial services
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode3504
dc.subject.fieldofresearchcode3508
dc.subject.keywordsSocial Sciences
dc.subject.keywordsHospitality, Leisure, Sport & Tourism
dc.subject.keywordsManagement
dc.subject.keywordsSocial Sciences - Other Topics
dc.subject.keywordsBusiness & Economics
dc.titleManagers' leadership, compensation and benefits, and departments' performance: Evidence from upscale hotels in Australia
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationPatiar, A; Wang, Y, Managers' leadership, compensation and benefits, and departments' performance: Evidence from upscale hotels in Australia, Journal of Hospitality and Tourism Management, 2020, 42, pp. 29-39
dc.date.updated2020-07-24T05:45:19Z
gro.hasfulltextNo Full Text
gro.griffith.authorWang, Ying
gro.griffith.authorPatiar, Anoop K.


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