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dc.contributor.authorHsiao, Aaron
dc.contributor.authorMa, Emily Jintao
dc.contributor.authorLloyd, Kathleen
dc.contributor.authorReid, Sacha
dc.date.accessioned2020-08-07T03:20:27Z
dc.date.available2020-08-07T03:20:27Z
dc.date.issued2019
dc.identifier.issn1096-3480
dc.identifier.doi10.1177/1096348019883694
dc.identifier.urihttp://hdl.handle.net/10072/396318
dc.description.abstract© The Author(s) 2019. The aim of this study was to explore whether Taiwanese hospitality workers’ gender moderates the relationship between perceived ethnic diversity levels within their workplace and work-related outcomes at an individual employee level. Data were collected from 371 employees across 26 hotels in Taiwan. The results supported mediation effects of job satisfaction and affective commitment on the relationship between perceived ethnic diversity and employees’ turnover intention. Gender moderated the relationships between perceived diversity and job satisfaction, affective commitment and the relationships between job satisfaction and turnover intention. This study highlights the importance of ethnic diversity impacts on employee work outcomes within Asian hospitality organizations, specifically in Taiwan.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherSAGE Publications Inc.
dc.relation.ispartofpagefrom76
dc.relation.ispartofpageto108
dc.relation.ispartofissue1
dc.relation.ispartofjournalJournal of Hospitality & Tourism Research
dc.relation.ispartofvolume44
dc.subject.fieldofresearchBusiness and Management
dc.subject.fieldofresearchCommercial Services
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode1503
dc.subject.fieldofresearchcode1504
dc.subject.fieldofresearchcode1506
dc.subject.keywordsSocial Sciences
dc.subject.keywordsHospitality, Leisure, Sport & Tourism
dc.subject.keywordsSocial Sciences - Other Topics
dc.subject.keywordsgender
dc.subject.keywordshospitality
dc.titleOrganizational Ethnic Diversity's Influence on Hotel Employees' Satisfaction, Commitment, and Turnover Intention: Gender's Moderating Role
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationHsiao, A; Ma, EJ; Lloyd, K; Reid, S, Organizational Ethnic Diversity's Influence on Hotel Employees' Satisfaction, Commitment, and Turnover Intention: Gender's Moderating Role, Journal of Hospitality & Tourism Research, 2019, 44 (1), pp. 76-108
dc.date.updated2020-08-07T03:13:18Z
gro.hasfulltextNo Full Text
gro.griffith.authorHsiao, Aaron A.
gro.griffith.authorReid, Sacha
gro.griffith.authorLloyd, Kathy M.


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