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dc.contributor.authorDoebeli, Gabyen_US
dc.contributor.authorFisher, Ronen_US
dc.contributor.authorGapp, Roden_US
dc.contributor.authorSanzogni, Louisen_US
dc.contributor.editorMajed Al-Masharien_US
dc.date.accessioned2017-04-24T11:23:33Z
dc.date.available2017-04-24T11:23:33Z
dc.date.issued2011en_US
dc.date.modified2011-08-03T06:52:29Z
dc.identifier.issn14637154en_US
dc.identifier.doi10.1108/14637151111122310en_AU
dc.identifier.urihttp://hdl.handle.net/10072/39706
dc.description.abstractPurpose - The purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government-owned corporation operating in Australia. Design/methodology/approach - A qualitative case study examined and analysed organisational documents using a content analysis approach. Results of document analysis are used to inform a series of in-depth interviews of key stakeholders in the organisation. Interviews are analysed using a constant comparison method to derive themes and build categories of description. Findings - A BPM governance model is proposed. Results of thematic analysis are interpreted against the framework of the BPM governance model, leading to findings that include implications for theory and practice. Practical implications - In practical terms, the research shows how BPM practice can be aligned and integrated with the corporate governance and management systems in the selected case study organisation. Originality/value - Despite research identifying the importance of governance, along with associated capabilities, there has been little progress on how the above mentioned capabilities can be effectively deployed across an organisation. This paper addresses a gap in the literature relating to how to deploy BPM governance in an organisation.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherEmeralden_US
dc.publisher.placeUnited Kingdomen_US
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom184en_US
dc.relation.ispartofpageto202en_US
dc.relation.ispartofissue2en_US
dc.relation.ispartofjournalBusiness Process Management Journalen_US
dc.relation.ispartofvolume17en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchBusiness and Management not elsewhere classifieden_US
dc.subject.fieldofresearchcode150399en_US
dc.titleUsing BPM governance to align systems and practiceen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resourcesen_US
gro.date.issued2011
gro.hasfulltextNo Full Text


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