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  • A compassionate pause

    Author(s)
    Links, Matthew
    Ayling, Terry
    Doran, Joanne
    Braganza, Shahina
    Martin, Peter
    Clayton, Josephine
    Hiremagalur, Balaji
    Griffith University Author(s)
    Hiremagalur, Balaji D.
    Links, Matthew J.
    Year published
    2020
    Metadata
    Show full item record
    Abstract
    Professional health communication is full of challenging, difficult conversations: difficult news, or families or colleagues in difficulty - who themselves become labelled as difficult. Before these conversations, transitioning from a busy clinical environment, clinicians may attempt to leave other concerns behind them by taking a deep breath and creating a space in which to … pause. The literature around these conversations focuses on intelligent execution: skills, strategies, frameworks and acronyms to facilitate training in communication skills [[1], [2], [3]]. Empathy and responding to emotions are recognised as important ...
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    Professional health communication is full of challenging, difficult conversations: difficult news, or families or colleagues in difficulty - who themselves become labelled as difficult. Before these conversations, transitioning from a busy clinical environment, clinicians may attempt to leave other concerns behind them by taking a deep breath and creating a space in which to … pause. The literature around these conversations focuses on intelligent execution: skills, strategies, frameworks and acronyms to facilitate training in communication skills [[1], [2], [3]]. Empathy and responding to emotions are recognised as important parts of these frameworks, which can be helpful, but alone they are not enough to ensure a human and compassionate connection. Excellence in communication requires high and focused intention and sincere effort. The challenge, with these conversations, is that they are emotionally charged. We need to reframe them from difficult conversations with another to that of an empathic connection in our common humanity, from which a wise, compassionate response is exercised.
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    Journal Title
    Patient Education and Counseling
    DOI
    https://doi.org/10.1016/j.pec.2020.08.012
    Note
    This publication has been entered into Griffith Research Online as an Advanced Online Version.
    Subject
    Biomedical and clinical sciences
    Psychology
    Communication
    Compassion
    Mindfulness
    Silence
    Space
    Publication URI
    http://hdl.handle.net/10072/397317
    Collection
    • Journal articles

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