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  • Can publicly reported data be used to understand performance in an Australian rural hospital?

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    Lloyd443798Accepted.pdf (565.5Kb)
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    Accepted Manuscript (AM)
    Author(s)
    Lloyd, Sheree
    Cliff, Cynthia
    FitzGerald, Gerard
    Collie, Jean
    Griffith University Author(s)
    Lloyd, Sheree
    Year published
    2020
    Metadata
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    Abstract
    Background: Despite agreement among policymakers, funders, consumers and researchers about the value of public reporting of health information, limited attention has been paid to how it can be used to understand the performance of rural hospitals. Objective: To determine whether publicly available information can be used to measure health service performance in a rural hospital. Method: The study used performance data routinely reported for public consumption in Australia. Data across four domains, multiple measures and time periods were collected to examine access and equity; efficiency and sustainability; quality, safety ...
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    Background: Despite agreement among policymakers, funders, consumers and researchers about the value of public reporting of health information, limited attention has been paid to how it can be used to understand the performance of rural hospitals. Objective: To determine whether publicly available information can be used to measure health service performance in a rural hospital. Method: The study used performance data routinely reported for public consumption in Australia. Data across four domains, multiple measures and time periods were collected to examine access and equity; efficiency and sustainability; quality, safety and patient orientation; and employee engagement. Performance of the rural hospital was examined using a visualisation tool. Results: Visualisation of multiple measures of performance over time was achievable but required a high degree of health information management skills. Conclusion and implications: Publicly reported data can be used to represent performance for a rural hospital. Timeliness, level of detail available and peer groupings of data limits optimal utility. Consumers, clinicians and health service managers wanting to understand the performance of rural hospitals will need to use significant health information management skills to gain a picture of performance. Further research in the applied use of publicly available performance data and relevant dashboards for rural hospitals is suggested.
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    Journal Title
    Health Information Management Journal
    DOI
    https://doi.org/10.1177/1833358320948559
    Copyright Statement
    © 2020 Health Information Management Association of Australia. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
    Subject
    Information Systems
    Public Health and Health Services
    Library and Information Studies
    access
    and evaluation
    health information management
    healthcare
    healthcare quality
    Publication URI
    http://hdl.handle.net/10072/397774
    Collection
    • Journal articles

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    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander