Reverse relationship between reward, knowledge sharing and performance

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Accepted Manuscript (AM)
Author(s)
Nguyen, Tuyet-Mai
Prentice, Catherine
Griffith University Author(s)
Year published
2020
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Show full item recordAbstract
The study draws upon expectancy theory and proposes a reverse relationship between rewards, knowledge sharing, and job performance. Knowledge sharing behaviours including knowledge donation, collection, and lurking are modelled to intervene between this relationship. The study was conducted with employees who had used online knowledge platforms in organisations from three industries in Vietnam, namely, tele-communications, banking, and insurance. A pilot study was undertaken prior to the formal survey to ensure clarity and validity of the questionnaires. The results show that job performance was significantly related to ...
View more >The study draws upon expectancy theory and proposes a reverse relationship between rewards, knowledge sharing, and job performance. Knowledge sharing behaviours including knowledge donation, collection, and lurking are modelled to intervene between this relationship. The study was conducted with employees who had used online knowledge platforms in organisations from three industries in Vietnam, namely, tele-communications, banking, and insurance. A pilot study was undertaken prior to the formal survey to ensure clarity and validity of the questionnaires. The results show that job performance was significantly related to knowledge donating and collecting but not related to lurking. Knowledge donating, collecting, and lurking also have a significant impact on intrinsic rewards respectively and that top management support moderates the effect of knowledge donating, knowledge collecting, and lurking on intrinsic rewards. The study extends expectancy theory into online knowledge sharing literature and suggest for optimising organisational resources and maximising knowledge sharing values.
View less >
View more >The study draws upon expectancy theory and proposes a reverse relationship between rewards, knowledge sharing, and job performance. Knowledge sharing behaviours including knowledge donation, collection, and lurking are modelled to intervene between this relationship. The study was conducted with employees who had used online knowledge platforms in organisations from three industries in Vietnam, namely, tele-communications, banking, and insurance. A pilot study was undertaken prior to the formal survey to ensure clarity and validity of the questionnaires. The results show that job performance was significantly related to knowledge donating and collecting but not related to lurking. Knowledge donating, collecting, and lurking also have a significant impact on intrinsic rewards respectively and that top management support moderates the effect of knowledge donating, knowledge collecting, and lurking on intrinsic rewards. The study extends expectancy theory into online knowledge sharing literature and suggest for optimising organisational resources and maximising knowledge sharing values.
View less >
Journal Title
Knowledge Management Research & Practice
Copyright Statement
This is an Author's Accepted Manuscript of an article published in Knowledge Management Research & Practice, 06 Oct 2020, copyright Taylor & Francis, available online at: https://doi.org/10.1080/14778238.2020.1821588
Note
This publication has been entered in Griffith Research Online as an advanced online version.
Subject
Psychology
Science & Technology
Social Sciences
Information Science & Library Science