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dc.contributor.authorTobiano, Georgia
dc.contributor.authorRyan, Christine
dc.contributor.authorJenkinson, Kim
dc.contributor.authorScott, Lucie
dc.contributor.authorMarshall, Andrea P
dc.date.accessioned2021-02-08T01:14:34Z
dc.date.available2021-02-08T01:14:34Z
dc.date.issued2020
dc.identifier.issn1057-3631
dc.identifier.doi10.1097/NCQ.0000000000000524
dc.identifier.urihttp://hdl.handle.net/10072/398655
dc.description.abstractBACKGROUND: Intrahospital handovers are high risk. Standardization of content and process is recommended. LOCAL PROBLEM: Emergency department to inpatient unit handovers were inefficient. INTERVENTIONS: The intervention was a standardized operating protocol, including checklist and procedures. METHODS: The intervention was coproduced and prototyped. Handovers were observed for intervention adherence, and the Handover Evaluation Scale was used to measure nurses' perceived quality of handover. RESULTS: The handover had 3 steps. Step 1 had more content, prompting by the receiver, and family participation postintervention. Step 3 was shorter in duration, had less content, and occurred at the bedside more postintervention. Receiving nurses were able to ask questions and found that information provided was timely, current, and easy to follow. Sending nurses perceived that handover was less succinct postimplementation, despite decreases in handover duration and repetition of information. CONCLUSIONS: This project has triggered ongoing improvement initiatives, necessary to keep accommodating the needs of nurses that work across boundaries.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherOvid Technologies (Wolters Kluwer Health)
dc.relation.ispartofjournalJournal of Nursing Care Quality
dc.subject.fieldofresearchNursing
dc.subject.fieldofresearchcode1110
dc.titleHandover From the Emergency Department to Inpatient Units: A Quality Improvement Study
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationTobiano, G; Ryan, C; Jenkinson, K; Scott, L; Marshall, AP, Handover From the Emergency Department to Inpatient Units: A Quality Improvement Study, Journal of Nursing Care Quality, 2020
dc.date.updated2020-10-25T23:07:16Z
dc.description.versionAccepted Manuscript (AM)
gro.description.notepublicThis publication has been entered as an advanced online version in Griffith Research Online.
gro.rights.copyright© 2020 LWW. This is a non-final version of an article published in final form in Journal of Nursing Care Quality 2020. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal link for access to the definitive, published version.
gro.hasfulltextFull Text
gro.griffith.authorMarshall, Andrea
gro.griffith.authorTobiano, Georgia A.


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