Bangladesh is one of the most vulnerable countries to natural and man-made disasters. There exist many programmes for disaster management and prevention operated by government and non-government organisations. However, how accessible these programmes are to the most vulnerable section of the community is an open question. In order to contribute to this knowledge gap, we have surveyed 1122 households of 93 slums (informal settlements) of Khulna city, a coastal city with exposure to natural disasters. We investigate informal settlers’ perceptions on their access to pre- and post-disaster support. We examine if there is any difference in perception among different socio-economic groups. Results will be useful to develop more equitable and just disaster management programmes in Bangladesh and other developing countries.