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  • Life in 90 words: opportunities for person-centred care amidst COVID-19

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    Wyder455785-Published.pdf (168.1Kb)
    Author(s)
    Theodoros, Theo
    Wyder, Marianne
    Lombardo, Chiara
    Dark, Frances
    Joseph, Anup M
    Locke, Sharon
    Kinsella, Kieran
    Kar Ray, Manaan
    Griffith University Author(s)
    Wyder, Marianne
    Kar Ray, Manaan
    Year published
    2020
    Metadata
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    Abstract
    OBJECTIVE: Coronavirus disease 2019 and the consequent public health and social distancing measures significantly impacted on service continuity for mental health patients. This article reports on contingency planning initiative in the Australian public sector. METHODS: Ninety-word care synopses were developed for each patient. These formed the basis for guided conversations between case managers and consultant psychiatrists to ensure safe service provision and retain a person-centred focus amidst the threat of major staffing shortfalls. RESULTS: This process identified vulnerable patient groups with specific communication ...
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    OBJECTIVE: Coronavirus disease 2019 and the consequent public health and social distancing measures significantly impacted on service continuity for mental health patients. This article reports on contingency planning initiative in the Australian public sector. METHODS: Ninety-word care synopses were developed for each patient. These formed the basis for guided conversations between case managers and consultant psychiatrists to ensure safe service provision and retain a person-centred focus amidst the threat of major staffing shortfalls. RESULTS: This process identified vulnerable patient groups with specific communication needs and those most at risk through service contraction. The challenges and opportunities for promoting safety and self-management through proactive telehealth came up repeatedly. The guided conversations also raised awareness of the shared experience between patients and professionals of coronavirus disease 2019. CONCLUSION: There is a parallel pandemic of anxiety which creates a unique opportunity to connect at a human level.
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    Journal Title
    Australasian Psychiatry
    DOI
    https://doi.org/10.1177/1039856220975280
    Copyright Statement
    © The Royal Australian and New Zealand College of Psychiatrists 2020. This is an Open Access article distributed under the terms of the Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
    Note
    This publication has been entered as an advanced online version in Griffith Research Online.
    Subject
    Medical and Health Sciences
    Psychology and Cognitive Sciences
    COVID-19
    care synopses
    contingency planning
    guided conversations
    telehealth
    Publication URI
    http://hdl.handle.net/10072/400420
    Collection
    • Journal articles

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