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dc.contributor.authorTheodoros, Theo
dc.contributor.authorWyder, Marianne
dc.contributor.authorLombardo, Chiara
dc.contributor.authorDark, Frances
dc.contributor.authorJoseph, Anup M
dc.contributor.authorLocke, Sharon
dc.contributor.authorKinsella, Kieran
dc.contributor.authorKar Ray, Manaan
dc.date.accessioned2020-12-20T23:30:52Z
dc.date.available2020-12-20T23:30:52Z
dc.date.issued2020
dc.identifier.issn1039-8562
dc.identifier.doi10.1177/1039856220975280
dc.identifier.urihttp://hdl.handle.net/10072/400420
dc.description.abstractOBJECTIVE: Coronavirus disease 2019 and the consequent public health and social distancing measures significantly impacted on service continuity for mental health patients. This article reports on contingency planning initiative in the Australian public sector. METHODS: Ninety-word care synopses were developed for each patient. These formed the basis for guided conversations between case managers and consultant psychiatrists to ensure safe service provision and retain a person-centred focus amidst the threat of major staffing shortfalls. RESULTS: This process identified vulnerable patient groups with specific communication needs and those most at risk through service contraction. The challenges and opportunities for promoting safety and self-management through proactive telehealth came up repeatedly. The guided conversations also raised awareness of the shared experience between patients and professionals of coronavirus disease 2019. CONCLUSION: There is a parallel pandemic of anxiety which creates a unique opportunity to connect at a human level.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherSage Publications Ltd
dc.relation.ispartofjournalAustralasian Psychiatry
dc.subject.fieldofresearchMedical and Health Sciences
dc.subject.fieldofresearchPsychology and Cognitive Sciences
dc.subject.fieldofresearchcode11
dc.subject.fieldofresearchcode17
dc.subject.keywordsCOVID-19
dc.subject.keywordscare synopses
dc.subject.keywordscontingency planning
dc.subject.keywordsguided conversations
dc.subject.keywordstelehealth
dc.titleLife in 90 words: opportunities for person-centred care amidst COVID-19
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationTheodoros, T; Wyder, M; Lombardo, C; Dark, F; Joseph, AM; Locke, S; Kinsella, K; Kar Ray, M, Life in 90 words: opportunities for person-centred care amidst COVID-19, Australasian Psychiatry, 2020
dcterms.licensehttp://creativecommons.org/licenses/by/4.0/
dc.date.updated2020-12-20T23:20:02Z
dc.description.versionVersion of Record (VoR)
gro.description.notepublicThis publication has been entered as an advanced online version in Griffith Research Online.
gro.rights.copyright© The Royal Australian and New Zealand College of Psychiatrists 2020. This is an Open Access article distributed under the terms of the Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
gro.hasfulltextFull Text
gro.griffith.authorWyder, Marianne
gro.griffith.authorKar Ray, Manaan


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