Show simple item record

dc.contributor.authorBrickley, B
dc.contributor.authorWilliams, LT
dc.contributor.authorMorgan, M
dc.contributor.authorRoss, A
dc.contributor.authorTrigger, K
dc.contributor.authorBall, L
dc.date.accessioned2021-01-18T04:20:08Z
dc.date.available2021-01-18T04:20:08Z
dc.date.issued2020
dc.identifier.issn2044-5415
dc.identifier.doi10.1136/bmjqs-2020-011236
dc.identifier.urihttp://hdl.handle.net/10072/401228
dc.description.abstractBackground: Patient-centred care (PCC) is care that is respectful and responsive to the wishes of patients. The body of literature on PCC delivered by general practitioners (GPs) has increased steadily over time. There is an opportunity to advance the work on GP-delivered PCC through qualitative research involving both patients and providers. Aim: To explore the perceptions and experiences of PCC by patient advocates and GPs. Design and setting: Qualitative description in a social constructivist paradigm. Participants were sampled from six primary care organisations in south east Queensland/northern New South Wales, Australia. Method: Purposive sampling was used to recruit English-speaking adult participants who were either practising GPs or patient advocates. Focus group sessions explored participants' perceptions and experiences of PCC. Data were analysed thematically using a constant-comparative approach. Results: Three focus groups with 15 patient advocates and three focus groups with 12 practising GPs were conducted before thematic saturation was obtained. Five themes emerged: (1) understanding of PCC is varied and personal, (2) valuing humanistic care, (3) considering the system and collaborating in care, (4) optimising the general practice environment and (5) needing support for PCC that is embedded into training. Conclusion: Patient advocates' and GPs' understanding of PCC are diverse, which can hinder strategies to implement and sustain PCC improvements. Future research should explore novel interventions that expose GPs to unique feedback from patients, assess the patient-centeredness of the environment and promote GP self-reflection on PCC.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherBMJ
dc.relation.ispartofjournalBMJ Quality and Safety
dc.subject.fieldofresearchClinical sciences
dc.subject.fieldofresearchHealth services and systems
dc.subject.fieldofresearchPublic health
dc.subject.fieldofresearchCurriculum and pedagogy
dc.subject.fieldofresearchcode3202
dc.subject.fieldofresearchcode4203
dc.subject.fieldofresearchcode4206
dc.subject.fieldofresearchcode3901
dc.subject.keywordsgeneral practice
dc.subject.keywordspatient-centred care
dc.subject.keywordsprimary care
dc.subject.keywordsqualitative research
dc.titlePatient-centred care delivered by general practitioners: a qualitative investigation of the experiences and perceptions of patients and providers
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationBrickley, B; Williams, LT; Morgan, M; Ross, A; Trigger, K; Ball, L, Patient-centred care delivered by general practitioners: a qualitative investigation of the experiences and perceptions of patients and providers, BMJ Quality and Safety, 2020
dcterms.dateAccepted2020-11-26
dcterms.licensehttp://creativecommons.org/licenses/by-nc/4.0/
dc.date.updated2021-01-18T03:44:42Z
dc.description.versionVersion of Record (VoR)
gro.rights.copyright© Author(s) (or their employer(s)) 2020. No commercial re-use. See rights and permissions. Published by BMJ. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License, which permits unrestricted, non-commercial use, distribution and reproduction in any medium, providing that the work is properly cited.
gro.hasfulltextFull Text
gro.griffith.authorWilliams, Lauren T.


Files in this item

This item appears in the following Collection(s)

  • Journal articles
    Contains articles published by Griffith authors in scholarly journals.

Show simple item record