(In)effective Disclosure: An experimental study of consumers purchasing home contents insurance
Abstract
This is a report into a study that aimed to find out how consumers engage with mandated disclosure information fro home contents insurance. Insurers are required to provide consumers a product disclosure statement and a two-page key fact sheet before they purchase home contents insurance.
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Copyright Statement
© 2018 Monash Business School. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Subject
Law and legal studies
consumer behaviour