Data timelines as paths of expression for organizational reflection in healthcare participatory design

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Author(s)
Villalba, C
Donovan, J
Jaiprakash, A
Askew, D
Roberts, J
Russell, A
Crawford, R
Hayman, N
Griffith University Author(s)
Year published
2018
Metadata
Show full item recordAbstract
This paper discusses the early stages of a healthcare participatory design project, where historically recorded 'hard' data was used to engage participants in organizational reflection about related (but unrecorded) 'soft' data. This uncovered the interconnected history of the organization and allowed participants to collaboratively identify and prioritize design opportunities that could be taken up in subsequent phases of the healthcare design. We share our method for presenting the available recorded data in the form of 'data timelines' to start and structure collaborative reflection. We then present the outcomes of our ...
View more >This paper discusses the early stages of a healthcare participatory design project, where historically recorded 'hard' data was used to engage participants in organizational reflection about related (but unrecorded) 'soft' data. This uncovered the interconnected history of the organization and allowed participants to collaboratively identify and prioritize design opportunities that could be taken up in subsequent phases of the healthcare design. We share our method for presenting the available recorded data in the form of 'data timelines' to start and structure collaborative reflection. We then present the outcomes of our use of this method in the context of the wider healthcare service design project and reflect on the qualities and practicalities of the approach within participatory design. 1
View less >
View more >This paper discusses the early stages of a healthcare participatory design project, where historically recorded 'hard' data was used to engage participants in organizational reflection about related (but unrecorded) 'soft' data. This uncovered the interconnected history of the organization and allowed participants to collaboratively identify and prioritize design opportunities that could be taken up in subsequent phases of the healthcare design. We share our method for presenting the available recorded data in the form of 'data timelines' to start and structure collaborative reflection. We then present the outcomes of our use of this method in the context of the wider healthcare service design project and reflect on the qualities and practicalities of the approach within participatory design. 1
View less >
Conference Title
PDC '18: Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions
Volume
2
Copyright Statement
© ACM, 2018. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in PDC '18: Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 2, ISBN: 978-1-4503-5574-2, https://doi.org/10.1145/3210604.3210611
Subject
Public Health and Health Services