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  • A tale of two perspectives: A conceptual framework of user expectations and experiences of instructional fitness apps

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    Baker461235-Accepted.pdf (736.9Kb)
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    Accepted Manuscript (AM)
    Author(s)
    Aladwan, A
    Kelly, RM
    Baker, S
    Velloso, E
    Griffith University Author(s)
    Baker, Steven
    Year published
    2019
    Metadata
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    Abstract
    We present a conceptual framework grounded in both users’ reviews and HCI theories, residing between practices and theories as a form of intermediate-level knowledge in interaction design. Previous research has examined diferent forms of intermediary knowledge such as conceptual structures, strong concepts, and bridging concepts. Within HCI, these forms are generic and rise either from theories or particular instances. In this work, we created and evaluated a conceptual framework for a specifc domain (instructional ftness apps). We frst extracted the particular instances using users’ online reviews and conceptualised them ...
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    We present a conceptual framework grounded in both users’ reviews and HCI theories, residing between practices and theories as a form of intermediate-level knowledge in interaction design. Previous research has examined diferent forms of intermediary knowledge such as conceptual structures, strong concepts, and bridging concepts. Within HCI, these forms are generic and rise either from theories or particular instances. In this work, we created and evaluated a conceptual framework for a specifc domain (instructional ftness apps). We frst extracted the particular instances using users’ online reviews and conceptualised them as an expectations and experiences framework. Second, within the framework, we evaluated the artefact related constructs using Norman’s design principles. Third, we evaluated beyond the artefact related constructs using distributed cognition theory. We present an analysis of such intermediate-level knowledge with the aim of informing future designs.
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    Conference Title
    CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
    DOI
    https://doi.org/10.1145/3290605.3300624
    Copyright Statement
    © ACM, 2019. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, ISBN: 978-1-4503-5970-2, https://doi.org/10.1145/3290605.3300624
    Subject
    Sociology
    Human Movement and Sports Sciences
    Publication URI
    http://hdl.handle.net/10072/402252
    Collection
    • Conference outputs

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