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dc.contributor.authorRowlands, Bruceen_US
dc.contributor.editorS Pekkola & H Isomakien_US
dc.date.accessioned2017-05-03T14:26:40Z
dc.date.available2017-05-03T14:26:40Z
dc.date.issued2011en_US
dc.date.modified2012-08-21T22:56:44Z
dc.identifier.isbn9781849963466en_US
dc.identifier.doi10.1007/978-1-84996-347-3_4en_US
dc.identifier.urihttp://hdl.handle.net/10072/40355
dc.description.abstractThis chapter reports on field research into the relations between developers and the business client and explores the role that systems development methods can play in influencing this relationship. The findings of this field study are distinctive in that they illustrate how the business client (user) is able to exercise power over systems developers through the enactment of organisational structures and routine operating procedures embedded within a development method. The chapter also describes a scenario where developers see the systems development process as unequal and where there is a conflict of interest. Using a neglected view of power in the information systems literature, our particular focus is on applying Hardy's (1985) model of unobtrusive power to help us understand the dynamics between developers and the business client and why grievances do not exist.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherSpringeren_US
dc.publisher.placeUnited Kingdomen_US
dc.relation.ispartofbooktitleReframing Humans in Information Systems Developmenten_US
dc.relation.ispartofchapter4en_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom55en_US
dc.relation.ispartofpageto73en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchInformation Systems Organisationen_US
dc.subject.fieldofresearchcode080610en_US
dc.titleUnderstanding the Business Client - System Developer Relationship: a Power Perspectiveen_US
dc.typeBook chapteren_US
dc.type.descriptionB1 - Book Chapters (HERDC)en_US
dc.type.codeB - Book Chaptersen_US
gro.facultyGriffith Sciences, School of Information and Communication Technologyen_US
gro.date.issued2011
gro.hasfulltextNo Full Text


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