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dc.contributor.authorTripathi, R
dc.contributor.authorThite, M
dc.contributor.authorVarma, A
dc.contributor.authorMahapatra, G
dc.date.accessioned2021-04-14T01:34:36Z
dc.date.available2021-04-14T01:34:36Z
dc.date.issued2021
dc.identifier.issn0090-4848
dc.identifier.doi10.1002/hrm.22061
dc.identifier.urihttp://hdl.handle.net/10072/403671
dc.description.abstractIn recent times, leading information technology (IT) multinational enterprises claim to have abandoned many traditional features of their performance management systems (PMSs), including the bell curve. However, there is no published empirical study on how employees are perceiving the change. Using an inductive approach and an employee-centric theoretical lens, we investigated employees' (n = 426) perceptions and satisfaction levels with the revamped PMS in three Indian IT services and business solutions multinational enterprises. Employees perceived the present purposes of PMS marginally more favorably than those in the past; however, the gap between the present and future aspirational perceived purposes of PMS was significantly much higher. Satisfaction levels with different dimensions of PMS and alignment of PMS with other human resource functions and leader-member exchange were only modest. Employees mentioned goal setting and continuous feedback as the most positive features of the current PMSs, and transparency, 360° feedback, and adherence to timelines—as improvement areas. The results are indicative of a positive, but the only modest trend in employee satisfaction and perceptions. We discuss the implications of the findings for the employee-centric theory and practice of PMS in the IT industry.
dc.description.peerreviewedYes
dc.languageen
dc.publisherWiley
dc.relation.ispartofjournalHuman Resource Management
dc.subject.fieldofresearchHuman resources and industrial relations
dc.subject.fieldofresearchcode3505
dc.titleAppraising the revamped performance management system in Indian IT multinational enterprises: The employees' perspective
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationTripathi, R; Thite, M; Varma, A; Mahapatra, G, Appraising the revamped performance management system in Indian IT multinational enterprises: The employees' perspective, Human Resource Management, 2021
dc.date.updated2021-04-13T00:31:53Z
dc.description.versionAccepted Manuscript (AM)
gro.description.notepublicThis publication has been entered in Griffith Research Online as an advanced online version.
gro.rights.copyright© 2021 Wiley Periodicals, Inc. This is the pre-peer reviewed version of the following article: Appraising the revamped performance management system in Indian IT multinational enterprises: The employees' perspective, Human Resource Management, 2021, which has been published in final form at https://doi.org/10.1002/hrm.22061. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving (http://olabout.wiley.com/WileyCDA/Section/id-828039.html)
gro.hasfulltextFull Text
gro.griffith.authorThite, Mohan


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