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  • Deciding to stop work or deciding how work is done?

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    Embargoed until: 2024-05-31
    File version
    Accepted Manuscript (AM)
    Author(s)
    Havinga, J
    Bancroft, K
    Rae, A
    Griffith University Author(s)
    Rae, Drew J.
    Havinga, Jop P.
    Year published
    2021
    Metadata
    Show full item record
    Abstract
    Stopping work when work becomes unsafe is universally considered to be a positive safety behaviour. Safety interventions aimed at building the capability to stop unsafe work have focussed on assertiveness training and creating authority to stop work policies. A recent focus group-based study found that these interventions do not necessarily capture the most common factors influencing stop work decisions, and found that stop-work decisions can be enacted in different forms. Inspired by this work, we used an ethnographic study in a water utility provider to understand how decisions to stop work were made, and how they were ...
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    Stopping work when work becomes unsafe is universally considered to be a positive safety behaviour. Safety interventions aimed at building the capability to stop unsafe work have focussed on assertiveness training and creating authority to stop work policies. A recent focus group-based study found that these interventions do not necessarily capture the most common factors influencing stop work decisions, and found that stop-work decisions can be enacted in different forms. Inspired by this work, we used an ethnographic study in a water utility provider to understand how decisions to stop work were made, and how they were influenced by procedures. In this organisation, crews frequently made decisions to stop work, usually by handing over the job to another crew. The decisions were easy to make if they could be framed as finding the best way to complete the job. Operators did not view decisions framed this way as safety related decisions. Procedures could cause crews to consider stopping work, but were unlikely to actually lead to a decision to stop work. If a crew considered it impossible to comply with a procedure, the crew who would pick up the cancelled job would likely encounter the same situation. As such, stopping work for procedural requirements was not perceived as improving safety. These findings challenge the idea that stop-work decisions are best supported through procedures, assertiveness training, and authority to stop work policies. As an alternative, the results suggest that organisations can influence workers to stop work by providing alternative methods for them to complete a job which crews themselves can arrange.
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    Journal Title
    Safety Science
    Volume
    141
    DOI
    https://doi.org/10.1016/j.ssci.2021.105334
    Copyright Statement
    © 2021 Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Licence (http://creativecommons.org/licenses/by-nc-nd/4.0/) which permits unrestricted, non-commercial use, distribution and reproduction in any medium, providing that the work is properly cited.
    Subject
    Occupational and workplace health and safety
    Publication URI
    http://hdl.handle.net/10072/405487
    Collection
    • Journal articles

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